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Useful addresses, phone numbers, and websites
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Button image linking to the Car Manufacturers and Dispute Resolution Programs listed in the FCIC Handbook.
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Housing - Buying A Home

Real estate agents represent home sellers not buyers. You can often get a lower sale price on a house by employing a buyer-broker who works for you not the seller. Don’t purchase any house until a home inspector that you selected has examined it.

Home Financing

When shopping for a mortgage to buy a house, ask for details on the same loan amount, loan term, and type of loan so that you can compare the information.

• Research current interest rates in the real estate section of your local newspaper, by using the Internet, or by calling at least six lenders for information. Ask for the APR, which takes into account not only the interest rate but also points, broker fees, and certain other credit charges that you may be required to pay, expressed as a yearly rate. The website www.gomez.com has a Mortgage Scorecard that can help you find online sources for comparisons.

• You can also get information on the mortgage process at Fannie Mae’s website www.homepath.com, or at www.privatemi.com and www.stopmortgagefraud.com.

• Contact Fannie Mae for more information about the home loan process: Fannie Mae Corporate Headquarters, 3900 Wisconsin Ave. NW, Washington DC, 20016. Phone 202-752-7000. You can also e-mail Fannie Mae at headquarters@fanniemae.com or visit them online at www.fanniemae.com.

• Check the rates for 30-year, 20-year and 15-year mortgages. You may be able to save thousands of dollars in interest charges by getting the shortest-term mortgage you can afford.

• Ask whether the rate is fixed or adjustable. The interest rate on adjustable rate mortgage loans (ARMs) can vary a great deal over the lifetime of the mortgage. An increase of several percentage points might raise payments by hundreds of dollars per month.

• If a loan has an adjustable-rate, ask how your rate and loan payment will vary, including whether payments will be reduced when rates go down.

• Ask whether prepayment of a loan is allowed and if there is a penalty for doing so.

• Find out what down payment is required. Some lenders require 20 percent of the home’s purchase price as a down payment. But many lenders now offer loans that require less. In these cases, you may be required to purchase private mortgage insurance (PMI) to protect the lender.

• If PMI is required, ask what the total cost of the insurance will be. Also, how much will the monthly mortgage payment be when the PMI premium is added and how long you will be required to carry PMI.

The Real Estate Settlement Procedures Act (RESPA) requires lenders to give you information on all closing costs and escrow account practices. Any business relationships between the lender and closing service providers or other parties to the transaction must also be disclosed. Many of the fees are negotiable.

More information is available from the Federal Trade Commission, the Federal Reserve Board, and the Department of Housing and Urban Development.

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This service is provided by the Federal Citizen Information Center of the U.S. General Services Administration. If you have a comment or question, e-mail