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Baldrige National Quality ProgramNational Institute of Standards and Technology logo links to NIST homepage.  
To enhance the competitiveness, quality, and productivity of U.S. organizations for the benefit of all residents.  
About BNQP
primary bullet The Baldrige Process
primary bullet History of the Malcolm Baldrige National Quality Award
primary bullet Frequently Asked Questions
BNQP Community
primary bullet Award Recipients
primary bullet Examiners and Judges
primary bullet Foundation
primary bullet Overseers
primary bullet State & Local
What's New
The Quest for Excellence® Conference
Regionals Conference
BNQP Exhibit Schedule
Materials Available
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Date created: 2/26/2001
Last updated: 11/8/2004


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Criteria for Performance Excellence
There are Criteria for Business, Health Care, and Education.
primary bullet e-Baldrige Self-Assessment and Action Planning: Using the Baldrige Organizational Profile for Business, Education, and Health Care.
primary bullet Are We Making Progress?  An easy-to-use employee questionnaire can help you assess your organization, now available in English and Spanish.
primary bullet Are We Making Progress As Leaders?  A senior leadership questionnaire designed for organizations dedicated to performance excellence.
primary bullet Getting Started with the Criteria for Performance Excellence: A Guide to Self-Assessment and Action.
primary bullet Why Apply: learn from Baldrige Award recipients about the benefits of applying for the Baldrige Award.
  For CEOs
primary bullet Issue Sheets: address key issues facing the CEOs of American business.
primary bullet Baldrige Stock Study: The "Baldrige Index" is a fictitious stock fund made up of publicly traded U.S. companies that have received the Malcolm Baldrige National Quality Award.
Comments? Questions?
BNQP Customer Service:
Phone: 301.975.2036
Fax: 301.948.3716
Baldrige National Quality Program
100 Bureau Drive Stop 1020
Gaithersburg, MD 20899-1020
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BNQP News Header
  2003 Award Recipients announced.
bullet 2005 Board of Examiners Application
Now Available Online
bullet President Bush Signs Legislation Into Law
Nonprofit Category Added
bullet 2004 Baldrige Award
Applicants Advance to Stage 3
bullet Assessment of Leadership Attitudes about the BNQP
CEO Survey Results
bullet 2003 Baldrige Award Ceremony
Watch the Ceremony Video; Read Remarks of President Bush
bullet Are We Making Progress As Leaders?
Questionnaire Available