Suzanne Lyall was last seen on the evening of March 2, 1998, at approximately 9:20 p.m., as she departed her place of employment at the Crossgates Mall in Guilderland, New York. Lyall was known to have boarded a Capital District Transit Authority bus heading to Collins Circle at the State University of New York (SUNY), at Albany, New York, where she was a student. It is believed that she exited the bus at Collins Circle at approximately 9:45 p.m. and has not been seen since that time.

Suzanne Lyall has a light brown birthmark on her left calf, a mole on her left cheek beneath her ear lobe, and a surgical scar on her left foot.

Lyall was last seen wearing a long black trench coat, a black shirt, and blue jeans. She was carrying a black book bag or tote bag.

Lyall was known to be an avid computer user and enjoyed spending time conversing online.

Individuals with information concerning this case should take no action themselves, but instead immediately contact the nearest FBI Office or local law enforcement agency. For any possible sighting outside the United States, contact the nearest United States Embassy or Consulate.