Special Agent in Charge: David B. Mitchell Assistant Special Agent in Charge: Jeffrey L. Troy Public Affairs Coordinator: Monica Shipley Special Agent Recruiter: Brian A Manganello Community Outreach Specialist: Sandra J. Bowman Office Hours: Although the FBI operates 24 hours a day, seven days a week, our normal business hours are from 8:15 a.m. - 5:00 p.m., Monday through Friday. If you need to speak with an FBI representative at any other time, you may telephone the number listed above.