Publication Date: October 12, 2004

Author: General Manager, FSA Application, School Eligibility and Delivery Services

Summary: Technical Difficulty with IFAP

Posted on 10-12-2004

DATE:       October 12, 2004

TO:             Financial Aid Community & Destination Points

FROM:       G. Kay Jacks, General Manager, Application, School Eligibility and Delivery Services, FSA

SUBJECT:  Technical Difficulty with IFAP

The Information for Financial Aid Professional (IFAP) web site is experiencing some technical difficulty.  Some content on the web site has been adversely affected, including recently posted materials such as Volumes 3 and 4 of the FSA Handbook.  Complete recovery of all of the IFAP content is expected shortly.

We apologize for any inconvenience this technical difficulty has caused.

If you have any questions, please contact the Customer Service Call Center (CSCC) at

1-800-433-7327 or email CSCC at fsa.customer.support@ed.gov .