The Indian Health Service Health Education program implemented the Patient
Education project as a multidisciplinary tool to encourage all hospital and
clinic disciplines to jointly address the provision of health and patient education
in hospitals and clinics. The Patient Education project began with the dissemination
of the "Process Manual for Developing Policies and Procedures in Hospitals and
Clinics." In conjunction with developing patient education policies and
procedures, sites are encouraged to adopt and implement the Indian Health Service’s
Patient Education Protocols and Codes.
For additional information on the Indian Health Service Patient Education Protocols and Codes and/or the Process Manual, contact: Mwachach@HQE.ihs.gov
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Process Manual for Developing Policies and Procedures in Hospitals and Clinics |
The Process Manual for Developing Policies and Procedures in Hospitals and Clinics is a manual that provides a road map on how to develop patient education
policies and procedures for IHS, Tribal and Urban hospitals, clinics and
community health programs.
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Patient and Family Education (PFE) Protocols & Codes
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The Indian Health Service’s Patient Education Protocols and Codes are to be used to standardize the
documentation of patient education encounters from one visit to another;
and from one health professional to another. Utilizing these
codes allows for the analysis of aggregate data and measurement of program
effectiveness.
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ORYX Indicators for PFE |
These five patient education-specific indicators are an excellent
program tool to develop aggregate information about the number of
patient education encounters that are documented.
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PFE Program Administrative Tools and Marketing Materials |
This marketing package contains in-service presentations, brochures,
posters, and other program "advertising" materials that can be
customized to help promote patient education at
individual sites.
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PFE Teaching Resources |
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Acrobat
PowerPoint
