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The ISIS lab is uniquely equipped to collect a variety of performance measures
to assess the crew's activities in the cockpit. Each participant is fitted
with a cap, equipped with a partly silvered mirror that directs a harmless
(invisible) infrared beam at the participant's left eye. The beam's reflectance
pattern is sampled at a rate of 60 Hz, allowing for real-time measurement
of the participant's gaze location and gaze duration. In this way, the information
acquisition activities of the participants can be inferred in real-time.
Eye movement recording data are combined with an assortment of objective
measures, such as switch throws and keyboard presses, to yield a comprehensive
"picture" of a crewmember's nominal information processing activities
both when monitoring instruments and when attempting to resolve a simulated
systems failure, such as a cooling problem or engine malfunction. In addition,
participants complete questionnaires to indicate their situational awareness
and workload.
The ISIS lab is currently helping evaluate the proposed display upgrades
scheduled to be implemented in the Space Shuttle in 2005. The upgraded displays
are intended to reduce the crew's workload while improving their performance
and situational awareness. This upgrade is important because management
of systems on the Space Shuttle is difficult and labor-intensive, which
can pose a risk to crew safety and mission success. The evaluation will
also allow us to determine the extent to which our human-centered performance
measures (in particular, the eye-movement recordings) can quantify the changes
in information acquisition and information processing activities brought
on by display upgrades.
In addition to supporting the Space Shuttle, the ISIS lab also provides
the means for developing and evaluating new concepts for next-generation
spacecraft. For example, machine-based vehicle health management systems
have advanced to the point where they can automatically monitor sensor
data, detect off-nominal trends, diagnose systems malfunctions, and even
work fault management procedures. These systems hold great promise for
enhancing crew safety and mission success in next-generation manned space
vehicles. However, infusing these technologies will transform fault management
from the human-centered activity it is today to a cooperative venture
between humans and intelligent fault management agents.
Developing and validating an operational concept for cooperative fault management poses
serious human factors and human/system design challenges, including:
- determining which duties should be controlled by the crew versus
the computer system,
- specifying how the allocation of those duties should be shifted during
different phases of flight,
- developing the appropriate human-computer interface so that humans
and machines assist each other rather than confuse each other.
A key goal of the ISIS lab is to resolve these challenges by developing,
testing, and evaluating operational concepts for cooperative human/machine
fault management during dynamic phases of flight.
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