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Useful addresses, phone numbers, and websites
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U.S. Military Consumer Services Programs

U.S. Military Family Centers

Family Centers, located on most military installations, provide information, life skills education, and support services to military members and their families. One of the primary functions of the Family Center is to link customers with appropriate services available in the local community or through state and federal assistance programs. In this role, the Family Center director develops working parterships with organizations such as local health and human services, churches, school systems, employment assistance, law enforcement, recreation, and other service providers.

"Family Centers" is a generic term that includes all Military Departments. Each Service refers to the "Family Center" by a different name. If you cannot locate a Family Center, please contact your respective military branch's headquarters office listed below. The designation "DSN" preceeding some of the phone numbers, refers to the military phone system and does not apply to the civilian sector.

Access to a directory of Family Centers by Service and by State is available through the Military Family Resource Center (MFRC) web site at http://www.mfrc-dodqol.org/. If you have questions concerning other services of MFRC, visit the web site or email them at mfrc@hq.odedodea.edu.
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Navy Family Service Center

Kit Decker
HQ, FSC Support
NPC 660 FSC Branch
5720 Integrity Dr.
Millington, TN 38085-6000
901-874-4328
DSN: 882-4328
Fax: 901-874-2785
DSN Fax: 882-2785
Web site: www.lifelines.navy.mil

Air Force Family Matters Office

Linda Olivia Smith
HQ US Air Force, Force Sustainment Division
HQ F/DPPF
1040 Air Force Pentagon, Room 5C238
Washington, DC 20330-1040
703-697-4720
DSN: 227-4720
Fax: Fax: 703-695-4083
Web site: www.afcrossroads.com

Marine Corps Personnel Services

Bruce Barnes
Programs, Personnel & Family Readiness (MRT)
3280 Russell Rd.
Quantico, VA 22134-5103
703-784-0275
DSN: 278-0275
Fax: 703-784-9816
Web site: www.usmc-mccs.org

U.S. Coast Guard Work/Life Program

Daniel Riehm, Director
Commandant, U.S. Coast Guard
2100 Second St., SW, Room 6320
Washington, DC 20593
202-267-6160
Fax: 202-267-4798
Web site: www.uscg.mil/css/worklife/default.html

U.S. Army Community and Family Support Center

Isaac Templeton, Director
Soldier and Family Support
4700 King St.
Alexandria, VA 22302
703-681-7395
DSN: 761-5375
Fax: 703-681-7236
DSN Fax: 761-7236
Web site: www.armycommunityservice.org/home.asp?

U.S. Military Commissary and Exchange Offices

Consumers who shop at military commissaries and exchanges and who have a question or problem should contact the local manager before contacting the regional offices in this section. If your problem is not resolved at the local level, then write or call the regional office nearest you. Be sure to discuss the problem with the local and regional offices before contacting the national headquarters of a commissary or exchange.
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Army and Air Force Exchange Service

U.S. Headquarters
Supervisor, Customer Relations
U.S. Headquarters
P.O. Box 660202
Dallas, TX 75266-0202
214-312-3531
Fax: 214-312-2754
Web site: www.aafes.com

Coast Guard Exchange System

Corporate Headquarters
Mark Rose, Chief
Office of Exchange & Moral
870 Greenbrier Circle
Greenbrier Tower II Suite 502
Chesapeake, VA 23320-2681
757-420-2480
Fax: 757-420-0286
E-mail: mrose@cg-exchange.com
Web site: www.cg-exchange.com

Central Region
Judy Kelly, Region Director
Office c/o CG North Coast Region
CAPT Otto Graham Exchange
13920 West Parkway Dr.
Cleveland, OH 44135-4500
216-671-3267
Fax: 216-522-4098
E-mail: Jkelly@CG-Exchange.com
Web site: www.cg-exchange.com

Northeast Region
Karen Ondayko, Region Director
Office c/o USCG TISCOM
7323 Telegraph Rd.
Alexandria, VA 22314
703-313-5433
Fax: 703-313-5434
E-mail: Kondayko@CG-Exchange.com
Web site: www.cg-exchange.com

Southeast Region
Sandy A. Jones, Region Director
1301 Beach Dr. SE
St. Petersburg, FL 33701
727-502-9843
Fax: 727-502-9363
E-mail: Sjones@CG-Exchange.com

Western Region
Lloyd Yatogo, Region Director
USCG Integrated Support Command
400 Sand Island Pkwy.
Honolulu, HI 96819-4326
808-541-2469
Fax: 808-832-2605
E-mail: Lyatogo@CG-Exchange.com
Web site: www.cg-exchange.com

Defense Commissary Agency

DeCA Headquarters
DeCA Headquarters
Corporate Communications
1300 E. Ave.
Fort Lee, VA 23801-1800
804-734-8134
Fax: 804-734-8248
Web site: www.commissaries.com

DeCA Eastern Region
DeCA Eastern Region
Public Affairs Office
5151 Bonney Rd., Suite 201
Virginia Beach, VA 23462-4314
757-284-3000
Fax: 757-284-3109

DeCA Midwest Region
DeCA Midwest Region
300 AFCOMS Way, Bldg. 3030
San Antonio, TX 782261330
210-925-6655
Fax: 210-925-2619

DeCA Western/Pacific Region
DeCA Western Pacific Region
Public Affairs Office
3401 Acacia St.
McClellan, CA 956521002
916-569-4697
Fax: 916-569-4995

DeCA European Region
DeCA European Region
Public Affairs Office
Unit 3060
APO, AE 09094
011-49-631-3523-105
Fax: 011-49-361-3523-110

Marine Corps Exchange Service


Personal and Family Readiness
3044 Catlin Ave. (MRX)
Quantico, VA 22134-5099
703-784-3800
DSN: 784-3800
Fax: 703-784-5354
Web site: www.usmc-mccs.org/shopping/shop_main.html
Cindy Whitman Lacy, Head of Retail

Marine Corps Exchange 0630
Marine Corps Logistics Base
814 Radford Blvd., Bldg. 7500
Albany, GA 31704-1128
229-888-6801
DSN: 567-5189
Fax: 229-439-0324
George Mettrick, Head of Retail

Marine Corps Exchange 0190
Marine Corps Logistics Base
Bldg. 319
Barstow, CA 92311-5018
760-256-8974
DSN: 282-6014
Fax: 760-256-7027
Harry Sherman, Head of Retail

Marine Corps Exchange 0260
Marine Corps Air Station
Bldg. 408
Beaufort, SC 29904-5003
843-228-7751
DSN: 335-7751
Fax: 843-228-7077
Lou Prince, Head of Retail

Marine Corps Exchange 0220
Marine Corps Air Station
PSC Box 8009
Cherry Point, NC 285330009
252-463-1699
DSN: 582-2549
Fax: 252-463-3565
Kenneth Mansfield, Head of Retail

Marine Corps Exchange 1110
MWR Activity 1110 Marforlant
1251 Yalu St.
Norfolk, VA 23515-4693
757-423-1187 Ext 11
DSN: 565-1187
Fax: 757-423-5819
CWO3 Jesse Griffin, Head of Retail

Marine Corps Exchange, HQ Battalion
Henderson Hall, Bldg. 26, 0110
P.O. Box 4009
Arlington, VA 22214-5003
703-979-8420
DSN: 224-8420
Fax: 703-979-0972
Douglas Baer, Head of Retail

Marine Corps Exchange 1450
Marine Corps Air Station Iwakuni
PSC 561, PO Box 1866
FPO AP, 963100029
011-81-6117-53-5641
DSN: 253-4017
Fax: 011-81-827-21-7363
David Lewis, Head of Retail

Marine Corps Exchange 0910
Marine Corps Base Hawaii
Bldg. 1404 Box 63073
Kanehoe Bay, HI 96863-3073
808-254-7522
Fax: 808-254-6627
Linda Gulosh, Head of Retail

Marine Corps Exchange 0130
Marine Corps Base
Bldg. 895
Camp Lejuene, NC 28542-5003
910-451-2434 or 35
DSN: 751-2434
Fax: 910-451-3355
Carlton Mencer, Head of Retail

Marine Corps Exchange 0160
Marine Corps Recruit Depot/ERR
Bldg. 202, PO Box 5100
Parris Island, SC 29905-5003
843-525-3302 Ext 7208/7307
DSN: 832-3301
Fax: 843-525-2872
Bob Mullen, Head of Retail

Marine Corps Exchange 0830
MCAS Miramar
45233 Antares Dr., Bldg. 2660
San Diego, CA 92145
858-695-7217
Fax: 858-695-7217
Gary Walls, Head of Retail

Marine Corps Exchange 0140
Marine Corps Base
Box 555020
Camp Pendleton, CA 92055-5020
760-725-6305
DSN: 365-6305
Fax: 760-385-0446
Joe Allison, Head of Retail

Marine Corps Exchange 0120
Marine Corps Base
Bldg. 3500, PO Box 229
Quantico, VA 22134-0229
703-640-8800
Fax: 703-640-6708
Vicky Bartlett, Head of Retail

Marine Corps Exchange 0170
MCRD San Diego
3800 Chosin Ave.
San Diego, CA 92140-5196
619-725-6263
Fax: 619-725-6205
Roland Griffin, Director Business Ops/Retail

Marine Corps Exchange 0150
MCAGCC
Box 788150
Twentynine Palms, CA 92278-8150
760-830-6163 Ext. 206
DSN: 957-6163
Fax: 760-830-7239
Maggie Jones, Head of Business Operations

Marine Corps Exchange 0270
Marine Corps Air Station
Box 99115
Yuma, AZ 85369-9115
928-269-2362
DSN: 951-2363
Fax: 928-344-1902
Kathy Bausch, Head of Retail

Navy Exchange Service Center

NEXCOM Headquarters
3280 Virginia Beach Blvd.
Virginia Beach, VA 234525724
Toll free: 1-800-NAV-EXCH
Web site: www.navy-nex.com

NEX Mid-America District
PO Box 33340
Naval Air Station
Pensacola, FL 32508
850-458-3263
Fax: 850-456-4655

NEX Northeast District
NETC Newport
1121 Meyercord Ave., 2nd Floor
Newport, RI 02841
401-841-2984
Fax: 401-841-2983

NEX Mid-Atlantic District
National Naval Medical Center, Bldg. 12
8901 Wisconsin Avenue
Bethesda, MD 208895604
301-295-6332

NEX Southeast District
Navy Exchange Mayport
2292 Mayport Rd., #50
Atlantic Beach, FL 32233
904-247-5731
Fax: 904-241-1671

NEX Southern California District
Navy Exchange West Coast Office
401 West 8th St., Bldg. 3155
National City, CA 91950
619-237-5602
Fax: 619-237-5609

NEX Northwest District
Navy Exchange Everett
13904 45th Ave., NW
Marysville, WA 982717853
425-304-4911
Fax: 425-304-4999

NEX Hawaii District
Michael Cottrell, General Manager
Building 693
1025 Quincy Ave., Suite 1020
Pearl Harbor, HI 968604512
808-423-3201
Fax: 808-422-7897

NEX Europe District
Europe
PSC 810, Box 33
FPO AE, 09619-0033
011-39-081-724-4220
Fax: 011-39-081-724-4312

NEX Japan District
PSC 473 Box 70
FPO AP, 963490003
011-81-616-043-7400
Fax: 011-81-468-27-1342

Navy Guam District
U.S. Naval Forces Marianas
PSC 455, Box 178, Bldg. 258
FPO AP, 965401000
671-339-6594
Fax: 671-339-6597

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This service is provided by the Federal Citizen Information Center of the U.S. General Services Administration. If you have a comment or question, e-mail