Image of FCIC Handbook title bar linking to the Consumer Action Handbook Table of Contents.
Tips on: Before You Buy | After You Buy | Cars | Education | Employment | Food and Nutrition | Health
Housing | Insurance | Money and Credit | Investing | Privacy | Shopping at Home | Travel | Utilities
Order a Printed Handbook   |    Link to the Handbook   |    Middle School Lesson Plan   |    Our Partners
En Español

Useful addresses, phone numbers, and websites
Button image linking to the Corporate Consumer Contacts listed in the FCIC Handbook.
Button image linking to the Car Manufacturers and Dispute Resolution Programs listed in the FCIC Handbook.
Button image linking to State, County, and City Government Consumer Protection Offices listed in the FCIC Handbook.
Button image linking to the State Banking Authorities listed in the FCIC Handbook.
Button image linking to the State Insurance Regulators listed in the FCIC Handbook.
Button image linking to the State Securities Administrators listed in the FCIC Handbook.
Button image linking to the State Utilities Commissions listed in the FCIC Handbook.
Button image linking to the State Weights and Measures Offices listed in the FCIC Handbook.
Button image linking to the Selected Federal Agencies listed in the FCIC Handbook.
Button image linking to the Better Business Bureaus listed in the FCIC Handbook.
Button image linking to the National Consumer Organizations listed in the FCIC Handbook.
Button image linking to the Trade and Professional Associations listed in the FCIC Handbook.
Button image linking to the U.S. Military Consumer Services Programs and Commissary and Exchange Offices listed in the FCIC Handbook.


Image of FCIC logo linking back to the Federal Citizen Information Center web site.

Image of FirstGov logo linking to the FirstGov web site.
space

Employment

If you’re looking for a job, you may come across ads from companies that promise results. While some firms are legitimate and helpful, others are not. The Federal Trade Commission sues businesses that fraudulently advertise employment openings and guarantee job placement. Be wary of:

• promises to get you a job and a guaranteed income,

• upfront fees, even when you are guaranteed a refund if you are dissatisfied,

• listing services and consultants whose ads read like job ads, and

• promotions of “previously undisclosed” government jobs. All federal jobs are announced to the public at www.opm.gov.

Get a copy of the employment agency contract and review it carefully before you pay any money. All verbal promises made should be in the contract.

Check with your local consumer protection agency and the Better Business Bureau to see if complaints have been filed about a company.

space

This service is provided by the Federal Citizen Information Center of the U.S. General Services Administration. If you have a comment or question, e-mail