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Useful addresses, phone numbers, and websites
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Better Business Bureaus

Better Business Bureaus (BBBs) are nonprofit organizations supported primarily by local business members. The focus of BBB activities is to promote an ethical marketplace by encouraging honest advertising and selling practices, and by providing alternative dispute resolution. BBBs offer a variety of consumer services. For example, they provide consumer education materials; business, particularly whether or not there are unanswered or unsettled complaints or other marketplace problems; including mediation and arbitration services; and provide information about charities and other organizations that are seeking public donations.

BBBs usually request that a complaint be sumitted in writing so that an accurate record exists of the dispute. The BBB will then take up the complaint with the company involved. If the complaint cannot be satisfactorily resolved through communication with the business, the BBB may offer an alternative dispute settlement process, such as mediation or arbitration. BBBs do not judge or rate individual products or brands, handle employer/employee wage disputes or give legal advice.

If you need help with a consumer question or complaint, call your local BBB to ask about its services. Those bureaus that provide information via 1-900 telephone numbers charge $3.80 for the first 4 minutes, $.95 per minute thereafter, with a maximum charge of $9.50. Some numbers require a major credit card to access information and charge a flat fee of $3.80. Or you can contact the BBB online at www.bbb.org for consumer fraud and scam alerts, and information about BBB programs, services and locations.

BBBOnLine provides Internet users an easy way to verify the legitimacy of online businesses. Companies carrying the BBBOnLine seal have been checked out by the BBB, and agree to resolve customer concerns regarding goods or services promoted online. Visit www.bbbonline.org for a list of participating companies, complete program standards, and more.

The Council of Better Business Bureaus, the umbrella organization for the BBBs, can assist with complaints about the truthfulness and accuracy of national advertising claims, including children's advertising; provide reports on national soliciting charities; and help to settle disputes with automobile manufacturers through the BBB AUTO LINE program.

In addition to the BBBs listed below, there are 16 BBBs in Canada. The Council of Better Business Bureaus can give you the addresses for Bureaus in Canada.

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Council

Provided financial support for the publication of the
Consumer Action Handbook Council of Better Business Bureaus, Inc.
4200 Wilson Blvd.
Suite 800
Arlington, VA 22203
703-276-0100
Fax: 703-525-8277
Web site: www.bbb.org

Bureaus

Alabama

Better Business Bureau
600 College St.
Albertville, AL 35950
256-878-0041
E-mail: info@northalabama.bbb.org
Web site: www.northalabama.bbb.org

Better Business Bureau
PO Box 55268
Birmingham, AL 35255-5268
205-558-2222
Fax: 205-558-2239
E-mail: info@birmingham-al.bbb.org
Web site: www.birmingham-al.bbb.org

Better Business Bureau
2528 Spring Ave., SW
Decatur, AL 35601
256-533-1640
E-mail: info@northalabama.bbb.org
Web site: www.northalabama.bbb.org

Better Business Bureau
118 Woodburn Rd.
Dothan, AL 36305
334-794-0492
Fax: 334-794-0659
E-mail: info@dothan.bbb.org

Better Business Bureau
205 South Seminary St.
Suite 114
Florence, AL 35630
256-533-1640
Fax: 256-740-8219
E-mail: bbbshoal@hiwaay.net
Web site: www.northalabama.bbb.org

Better Business Bureau
300 Gault Ave., North
Fort Payne, AL 35967
256-533-1640
E-mail: info@northalabama.bbb.org
Web site: www.northalabama.bbb.org

Better Business Bureau
P.O. Box 383
Huntsville, AL 35804
256-533-1640
E-mail: info@northalabama.bbb.org
Web site: www.northalabama.bbb.org

Better Business Bureau
107 Lincoln St.
Huntsville, AL 35801
256-533-1640
E-mail: info@northalabama.bbb.org
Web site: www.northalabama.bbb.org

Better Business Bureau
500 Eastern Blvd.
Ste. 128
Montgomery, AL 36117
334-262-5606
Fax: 334-273-5546
E-mail: info@montgomery.bbb.org


Alaska

Better Business Bureau
719 E. 11th Ave., Suite A
Anchorage, AK 99501
907-562-0704
Fax: 907-562-4061
E-mail: alaskacb@gci.net
Web site: www.alaska.bbb.org


Arizona

Better Business Bureau
4428 North 12th St.
Phoenix, AZ 85014-4585
602-264-1721
Fax: 602-263-0997
E-mail: info@phoenix.bbb.org
Web site: www.phoenix.bbb.org

Better Business Bureau
434 S. Williams Blvd., Ste. 102
Tucson, AZ 857117405
520-888-5353
Toll free in S. AZ: 1-800-696-2827
Fax: 520-888-6262
E-mail: info@tucson.bbb.org
Web site: www.tucson.bbb.org


Arkansas

Better Business Bureau
12521 Kanis Rd.
Little Rock, AR 72211
501-664-7274
Toll free: 1-800-482-8448
Fax: 501-664-0024
E-mail: info@bbbarkansas.org
Web site: www.arkansas.bbb.org


California

Better Business Bureau
1601 H St., Suite 101
Bakersfield, CA 93301-1311
661-322-2074
Fax: 661-322-8318
E-mail: info@bbbfresno.org
Web site: www.cencal.bbb.org

Better Business Bureau
PO Box 970
Colton, CA 92324
909-835-6064
Fax: 909-825-6246
E-mail: info@la.bbb.org
Web site: www.bbbsouthland.org

Better Business Bureau
315 North La Cadena Dr.
Colton, CA 92324-0814
909-825-7280
Fax: 909-825-6246
E-mail: info@la.bbb.org
Web site: www.bbbsouthland.org

Better Business Bureau
17609 Ventura Blvd., Suite LL03
Encino, CA 91316
818-836-5510
Fax: 818-386-5513
E-mail: info@encino.bbb.org
Web site: www.bbbsouthland.org

Better Business Bureau
2519 West Shaw, #106
Fresno, CA 93711
559-222-8111
Fax: 559-228-6518
E-mail: info@bbbfresno.org
Web site: www.fresno.bbb.org

Better Business Bureau
510 Broadway, Suite 200
Millbrae, CA 94030
(serving San Mateo)
650-552-9222
Fax: 650-652-1748
E-mail: info@sanmateo.bbb.org
Web site: www.sanmateo.bbb.org

Better Business Bureau
510 16th St., Suite 550
Oakland, CA 94612-1584
415-243-9999
510-238-1000
Fax: 510-238-1018
E-mail: info@oakland.bbb.org
Web site: www.oakland.bbb.org

Better Business Bureau
550 W. Orangethorpe Ave.
Placentia, CA 92870
714-985-8922
714-985-8922(Outside CA, $3.75 Rpt./Comp.)
Fax: 714-985-8920
E-mail: info@la.bbb.org
Web site: www.bbbsouthland.org

Better Business Bureau
400 S St.
Sacramento, CA 95814-6997
916-443-6843
Fax: 916-441-3356
E-mail: info@sacramento.bbb.org
Web site: www.sacramento.bbb.org

Better Business Bureau
5050 Murphy Canyon, Suite 110
San Diego, CA 92123
858-496-2131
Fax: 858-496-2141
E-mail: info@sandiego.bbb.org
Web site: www.sandiego.bbb.org

Better Business Bureau
2100 Forest Ave., Suite 110
San Jose, CA 95128
408-278-7400
Fax: 408-278-7444
E-mail: info@bbbsilicon.org
Web site: www.bbbsilicon.org

Better Business Bureau
PO Box 129
Santa Barbara, CA 93102
805-963-8657
Fax: 805-962-8557
E-mail: info@santabarbara.bbb.org
Web site: www.santabarbara.bbb.org

Better Business Bureau
11 S. San Joaquin St., Suite 803
Stockton, CA 95202-3202
209-948-4880
Fax: 209-465-6302
E-mail: info@stockton.bbb.org
Web site: www.stockton.bbb.org

Better Business Bureau
20280 S. Vermont
Suite 201
Torrance, CA 90502
310-771-1447
Fax: 310-771-1446
E-mail: info@la.bbb.org
Web site: www.bbbsouthland.org


Colorado

Better Business Bureau
25 North Wahsatch
Colorado Springs, CO 80903
719-636-1155
Fax: 719-636-5078
E-mail: info@bbbsc.org
Web site: www.bbbsc.org

Better Business Bureau
1020 Cherokee St.
Denver, CO 80204
303-758-2100
Fax: 303-758-8321
E-mail: info@denver.bbb.org
Web site: www.denver.bbb.org

Better Business Bureau
1730 South College Ave.
Suite 303
Fort Collins, CO 80525
970-484-1348
Fax: 970-221-1239
E-mail: info@rockymtn.bbb.org
Web site: www.rockymtn.bbb.org


Connecticut

Better Business Bureau
821 North Main St. Ext.
Wallingford, CT 06492-2420
203-269-2700
Fax: 203-269-3124
E-mail: info@ctbbb.org
Web site: www.connecticut.bbb.org


Delaware

Better Business Bureau
1010 Concord Ave., Suite 101
Wilmington, DE 19802
302-594-9200
Fax: 302-594-1052
E-mail: info@wilmington.bbb.org
Web site: www.wilmington.bbb.org


District of Columbia

Better Business Bureau
1411 K St., NW, 10th Floor
Washington, DC 20005-3404
202-393-8000
Fax: 202-393-1198
E-mail: info@dc.bbb.org
Web site: www.dc.bbb.org


Florida

Better Business Bureau
151 South Wymore Rd., Suite 100
Altamonte Springs, FL 32714
407-621-3300
Fax: 407-786-2625
E-mail: info@orlando.bbb.org
Web site: www.orlando.bbb.org

Better Business Bureau
PO Box 7950
Clearwater, FL 33758-7950
727-535-5522
Fax: 727-539-6301
E-mail: clrwatcb@gte.net
Web site: www.clearwater.bbb.org

Better Business Bureau
7820 Arlington Expressway, #147
Jacksonville, FL 32211
904-721-2288
Fax: 904-721-7373
E-mail: bbbnefla@bellsouth.net
Web site: www.jacksonville.bbb.org

Better Business Bureau
9050 Pines Blvd., Suite 358
Pembroke Pines, FL 33024
954-431-4900
Fax: 954-431-7509
E-mail: westpalm@gte.net
Web site: www.bbbsoutheastflorida.org

Better Business Bureau
PO Box 1511
Pensacola, FL 32597-1511
850-429-0002
Fax: 850-429-0006
E-mail: info@pensacola.bbb.org
Web site: www.pensacola.bbb.org

Better Business Bureau
1950 SE Port St. Lucie Blvd., Suite 211
Port St. Lucie, FL 34952-5579
772-878-2010
Fax: 772-335-9486
E-mail: westpalm@gte.net
Web site: www.bbbsoutheastflorida.org

Better Business Bureau
2924 N. Australian Ave.
West Palm Beach, FL 33407
561-842-1918
(serves Miami and Ft. Lauderdale)
Fax: 561-845-7234
E-mail: westpalm@gte.net
Web site: www.bbbsoutheastflorida.org


Georgia

Better Business Bureau
PO Box 808
Albany, GA 31702-0808
229-883-0744
Fax: 229-438-8222

Better Business Bureau
503 Oak Place
Suite 590
Atlanta, GA 30349
404-766-0875
Fax: 404-768-1085
E-mail: info@atlanta.bbb.org
Web site: www.atlanta.bbb.org

Better Business Bureau
P.O. Box 2587
Columbus, GA 31902-2587
706-324-0712
Fax: 706-324-2181
E-mail: info@columbus-ga.bbb.org
Web site: www.columbus-ga.bbb.org

Better Business Bureau
277 Martin Luther King, Jr. Blvd.
Suite 102
Macon, GA 31201-3495
478-742-7999
Fax: 478-742-8191
E-mail: info@macon.bbb.org
Web site: www.macon.bbb.org

Better Business Bureau
6606 Abercorn St., Suite 108-C
Savannah, GA 31405-5817
912-354-7521 (24 hours)
912-354-7522
Fax: 912-354-5068
E-mail: bbbsea@bellsoutheastatlantic.org
Web site: www.bbbsoutheastatlantic.org


Hawaii

Better Business Bureau
1132 Bishop St.
Suite 1507
Honolulu, HI 96813-2822
808-536-6956
Fax: 808-523-2335
E-mail: info@hawaii.bbb.org
Web site: www.hawaii.bbb.org


Idaho

Better Business Bureau
4619 Emerald St., Suite A2
Boise, ID 83706
208-342-4649
Fax: 208-342-5116
Web site: www.boise.bbb.org

Better Business Bureau
1575 South Blvd.
Idaho Falls, ID 83404-5926
208-523-9754
Fax: 208-524-6190
E-mail: bbb-if@srv.net
Web site: www.idahofalls.bbb.org


Illinois

Better Business Bureau
330 North Wabash Ave.
Suite 2006
Chicago, IL 60611
312-832-0500 (CC#: $3.80/call))
1-900-285-4222 (.95/min)
Fax: 312-832-9985
E-mail: feedback@chicago.bbb.org
Web site: www.chicago.bbb.org

Better Business Bureau
413 SW Washington St.
Peoria, IL 61602
309-688-3741
Fax: 309-681-7290
E-mail: bbb@heart.net
Web site: www.peoria.bbb.org

Better Business Bureau
810 East State St., 3rd Floor
Rockford, IL 61104-1001
815-963-2222
Fax: 815-963-0329
E-mail: feedback@chicago.bbb.org
Web site: www.chicago.bbb.org


Indiana

Better Business Bureau
PO Box 405
Elkhart, IN 46515-0405
219-423-4433
Fax: 219-266-2026
E-mail: info@fortwayne.bbb.org
Web site: www.elkhart.bbb.org

Better Business Bureau
1139 Washington Square
Evansville, IN 47715
812-473-0202
Toll free in service area only: 1-800-359-0979
Fax: 812-473-3080
E-mail: info@evansville.bbb.org
Web site: www.evansville.bbb.org

Better Business Bureau
1203 Webster St.
Fort Wayne, IN 46802-3493
219-423-4433
Toll free in NE IN: 1-800-552-4631
Fax: 219-423-3301
E-mail: info@fortwayne.bbb.org
Web site: www.fortwayne.bbb.org

Better Business Bureau
22 East Washington St., Suite 200
Victoria Center
Indianapolis, IN 46204-3584
317-488-2222
Fax: 317-488-2224
E-mail: info@indybbb.org
Web site: www.indybbb.org

Better Business Bureau
6111 Harrison St., Suite 101
(serving Gary)
Merriville, IN 46410
219-980-1511
219-769-8053
Fax: 219-884-2123
E-mail: info@nwin.bbb.org
Web site: www.gary.bbb.org

Better Business Bureau
207 Dixie Way North, Suite 130
South Bend, IN 46637-3360
219-277-9121
Toll free in service area only: 1-800-439-5313
Fax: 219-273-6666
E-mail: info@nwin.bbb.org


Iowa

Better Business Bureau
2435 Kimberly Rd., Suite 175N
Bettendorf, IA 52722-4100
319-355-6344
Fax: 319-355-0306
E-mail: info@dm.bbb.org
Web site: www.desmoines.bbb.org

Better Business Bureau
505 5th Ave., Suite 950
Des Moines, IA 50309-2375
515-243-8137
Fax: 515-243-2227
E-mail: info@dm.bbb.org
Web site: www.desmoines.bbb.org


Kansas

Better Business Bureau
501 Southeast Jefferson, Suite 24
Topeka, KS 66607-1190
785-232-0454
Fax: 785-232-9677
E-mail: info@topeka.bbb.org
Web site: www.topeka.bbb.org

Better Business Bureau
328 Laura
Wichita, KS 67211
316-263-3146
Toll free in KS only: 1-800-856-2417
Fax: 316-263-3063
E-mail: info@wichita.bbb.org
Web site: www.wichita.bbb.org


Kentucky

Better Business Bureau
1460 Newtown Pike
Lexington, KY 40511
859-259-1008
Fax: 859-259-1639
E-mail: info@lexington.bbb.org
Web site: www.lexington.bbb.org

Better Business Bureau
844 South Fourth St.
Louisville, KY 40203-2186
502-583-6546
Toll free in KY: 1-800-388-2222
Fax: 502-589-9940
E-mail: business@ky-in.bbb.org
Web site: www.ky-in.bbb.org


Louisiana

Better Business Bureau
5220C Rue Verdun
Alexandria, LA 71303
318-473-4494
Fax: 318-473-8906
E-mail: info@alexandria-la.bbb.org
Web site: www.alexandria-la.bbb.org

Better Business Bureau
748 Main St.
Baton Rouge, LA 70802
225-346-5222
Fax: 225-346-1029
E-mail: info@batonrouge.bbb.org
Web site: www.batonrouge.bbb.org

Better Business Bureau
5953 West Park Ave.
Suite 4005
Houma, LA 70364
504-868-3456
Toll free in LA only: 1-800-259-9766
Fax: 504-876-7664
E-mail: info@neworleans.bbb.org
Web site: www.houma.bbb.org

Better Business Bureau
4007 West Congress St., Suite B
Lafayette, LA 70506
337-981-3497
Fax: 337-981-7559
E-mail: info@acadiana.bbb.org
Web site: www.acadiana.bbb.org

Better Business Bureau
PO Box 7314
Lake Charles, LA 70606-7314
337-478-6253
Fax: 337-474-8981
E-mail: info@lakecharles.bbb.org
Web site: www.lakecharles.bbb.org

Better Business Bureau
141 Desiard St.
Suite 808
Monroe, LA 71201-7345
318-387-4600
Fax: 318-361-0461
E-mail: monroe@gte.net
Web site: www.monroe.bbb.org

Better Business Bureau
1539 Jackson Ave., Suite 400
New Orleans, LA 70130-5843
504-581-6222
Fax: 504-524-9110
E-mail: info@neworleans.bbb.org
Web site: www.neworleans.bbb.org

Better Business Bureau
3612 Youree Dr.
Shreveport, LA 71105-2122
318-868-5146
Fax: 318-861-6426
E-mail: info@shreveport.bbb.org
Web site: www.shreveport.bbb.org


Maine

Better Business Bureau
812 Stevens Ave.
Portland, ME 041032648
207-878-2715
Fax: 207-797-5818
E-mail: info@bosbbb.org
Web site: www.bosbbb.org


Maryland

Better Business Bureau
2100 Huntingdon Ave.
Baltimore, MD 21211-3215
410-347-3990 (CC# $3.80/call)
1-900-225-1222 (.95/min)
Fax: 410-347-3936
E-mail: info@bbbmd.org
Web site: www.baltimore.bbb.org


Massachusetts

Better Business Bureau
235 West Central St., Suite 1
Natick, MA 01760
508-652-4800
AC 802 Only: 1-800-422-2811
Fax: 508-652-4833
E-mail: info@bosbbb.org
Web site: www.bosbbb.org

Better Business Bureau
293 Bridge St., Suite 409
Springfield, MA 01103-1402
413-734-3114
Fax: 413-734-2006
E-mail: info@springfield-ma.bbb.org
Web site: www.springfield-ma.bbb.org

Better Business Bureau
PO Box 16555
Worcester, MA 01601-6555
508-755-2548
Fax: 508-754-4158
E-mail: info@wooster.bbb.org
Web site: www.worcester.bbb.org


Michigan

Better Business Bureau
40 Pearl, NW, Suite 354
Grand Rapids, MI 49503
616-774-8236
Toll free in W MI: 1-800-684-3222
Fax: 616--774-2014
E-mail: bbbinfo@iserv.net
Web site: www.grandrapids.bbb.org

Better Business Bureau
30555 Southfield Rd., Suite 200
(serving Detroit)
Southfield, MI 48076-7751
248-644-9100
Fax: 248-644-5026
E-mail: info@easternmichiganbbb.org
Web site: www.easternmichiganbbb.org


Minnesota

Better Business Bureau
2706 Gannon Rd.
St. Paul, MN 55116-2600
651-699-1111
Fax: 651-699-7665
E-mail: ask@mnd.bbb.org
Web site: www.mnd.bbb.org


Mississippi

Better Business Bureau
PO Box 12745
Jackson, MS 39236-2745
601-987-8282
Fax: 601-987-8285
E-mail: info@bbbmississippi.org
Web site: www.bbbmississippi.org


Missouri

Better Business Bureau
8080 Ward Pkwy., Suite 200
Kansas City, MO 64114
816-421-7800
Fax: 816-472-5442
E-mail: info@kansascitybbb.org
Web site: www.kansascity.bbb.org

Better Business Bureau
205 Park Central East, Suite 509
Springfield, MO 65806-1326
417-862-4222
Fax: 417-869-5544
E-mail: info@springfield-mo.bbb.org
Web site: www.springfield-mo.bbb.org

Better Business Bureau
12 Sunnen Dr., Suite 121
St. Louis, MO 63143
314-645-3300
Fax: 314-645-2666
E-mail: bbbstl@stlouisbbb.org
Web site: www.stlouis.bbb.org


Nebraska

Better Business Bureau
3633 O St., Suite 1
Lincoln, NE 68510-1670
402-436-2345
Fax: 402-476-8221
E-mail: info@lincoln.bbb.org
Web site: www.lincoln.bbb.org

Better Business Bureau
2237 North 91st Court
Omaha, NE 68134-6022
402-391-7612
Fax: 402-391-7535
E-mail: info@heartlandbbb.org
Web site: www.heartlandbbb.org


Nevada

Better Business Bureau
2301 Palomino Lane
Las Vegas, NV 89107
702-320-4500
Fax: 702-320-4560
E-mail: scampbell@vegasbbb.org
Web site: www.vegasbbb.org

Better Business Bureau
PO Box 21269
Reno, NV 89515-1269
775-322-0657
Fax: 775-322-8163
E-mail: information@renobbb.org
Web site: www.reno.bbb.org


New Hampshire

Better Business Bureau
410 South Main St.
Concord, NH 03301-3483
603-224-1991
Fax: 603-228-9035
E-mail: bbb@conknet.com
Web site: www.concord.bbb.org


New Jersey

Better Business Bureau
1700 Whitehorse Hamilton Square
Suite D-5
Parsippany, NJ 086903596
609-588-0808
Fax: 609-588-0546
E-mail: info@trenton.bbb.org
Web site: www.trenton.bbb.org

Better Business Bureau
1721 Route 37 East
Toms River, NJ 08753-8239
732-270-5577
Fax: 732-270-8739
E-mail: info@trenton.bbb.org
Web site: www.trenton.bbb.org

Better Business Bureau
1700 Whitehorse-Hamilton Square, Suite D-5
Trenton, NJ 08690-3596
609-588-0808
Fax: 609-588-0546
E-mail: info@trenton.bbb.org
Web site: www.trenton.bbb.org


New Mexico

Better Business Bureau
2625 Pennsylvania, NE, Suite 2050
Albuquerque, NM 87110-3657
505-346-0110
Toll free in NM: 1-800-873-2224
Fax: 505-346-0696
E-mail: bureau@bbbnm.com
Web site: www.bbbnm.com

Better Business Bureau
308 North Locke
Farmington, NM 87401-5855
505-326-6502
Fax: 505-327-7731
E-mail: info@farmington.bbb.org
Web site: www.farmington.bbb.org


New York

Better Business Bureau
741 Delaware, Suite 100
Buffalo, NY 14209-2201
716-881-5222
Fax: 716-883-5349
E-mail: info@upstatenybbb.org
Web site: www.upstateny.bbb.org

Better Business Bureau
266 Main St.
Farmingdale, NY 11735-2618
212-533-6200 (CC# $3.80/min)
1-900-555-4222 (.95 min)
Fax: 516-420-1095
E-mail: longisland@newyork.bbb.org
Web site: www.newyork.bbb.org

Better Business Bureau
257 Park Ave. South
New York, NY 10010-7384
212-533-6200 (CC# $3.80/min)
1-900-555-4222 (.95/min)
Fax: 212-477-4912
E-mail: bbb@bway.net
Web site: www.newyork.bbb.org

Better Business Bureau
55 St. Paul St.
Rochester, NY 14604
716-881-5222
Web site: www.rochester.bbb.org

Better Business Bureau
1153 W. Fayette, Suite 300
Syracuse, NY 13204
716-881-5222
Fax: 315-475-0769
E-mail: dpalm@upstateny.bbb.org
Web site: www.syracuse.bbb.org

Better Business Bureau
30 Glenn St.
White Plains, NY 10603-3213
212-533-6200
1-900-555-4222
Fax: 914-428-6030
E-mail: mhbbb@westnet.com
Web site: www.newyork.bbb.org


North Carolina

Better Business Bureau
One West Pack Square, Suite 1601
Asheville, NC 28801-3408
828-253-2392
Fax: 828-252-5039
E-mail: info@asheville.bbb.org
Web site: www.asheville.bbb.org

Better Business Bureau
5200 Park Rd., Suite 202
Charlotte, NC 28209
704-527-0012
Fax: 704-525-7624
E-mail: info@charlotte.bbb.org
Web site: www.charlotte.bbb.org

Better Business Bureau
106-A Bradfoot Ave
Fayetteville, NC 28305
910-436-1473
Fax: 910-486-6229
Web site: www.carolina.bbb.org

Better Business Bureau
3608 West Friendly Ave.
Greensboro, NC 27410-4895
336-852-4240
Fax: 336-852-7540
E-mail: info@greensboro.bbb.org
Web site: www.greensboro.bbb.org

Better Business Bureau
5540 Munford Rd., Suite 130
Raleigh, NC 27612
919-277-4222
Fax: 919-277-4221
E-mail: info@raleigh.bbb.org
Web site: www.bbbenc.org

Better Business Bureau
500 West 5th St., Suite 202
Winston-Salem, NC 27101-2728
336-725-8348
Toll free in NW NC: 1-800-777-8348
Fax: 336-777-3727
E-mail: bbb@nwncbbb.com
Web site: www.winstonsalem.bbb.org


Ohio

Better Business Bureau
222 West Market St.
Akron, OH 44303
330-253-4590
Fax: 330-253-6249
E-mail: info@akron.bbb.org
Web site: www.akronbbb.org

Better Business Bureau
PO Box 8017
Canton, OH 44711-8017
330-454-9401
Toll free: 1-800-362-0494 (in OH and WV)
Fax: 330-456-8957
E-mail: info@cantonbbb.org
Web site: www.cantonbbb.org

Better Business Bureau
898 Walnut St.
Cincinnati, OH 45202-2097
513-421-3015
Fax: 513-621-0907
E-mail: info@cincinnati.bbb.org
Web site: www.cinbbb.org

Better Business Bureau
2217 East 9th St., Suite 200
Cleveland, OH 44115-1299
216-241-7678
Fax: 216-861-6365
E-mail: info@cleveland.bbb.org
Web site: www.cleveland.bbb.org

Better Business Bureau
1335 Dublin Rd.
Suite 30 A
Columbus, OH 43215-1000
614-486-6336
Toll free: 1-800-759-2400
Fax: 614-486-6631
E-mail: info@columbus-ohbbb.org
Web site: www.columbus-ohbbb.org

Better Business Bureau
40 West Fourth St.
Suite 1250
Dayton, OH 45402-1830
937-222-5825
Fax: 937-222-3338
E-mail: info@dayton.bbb.org
Web site: www.dayton.bbb.org

Better Business Bureau
PO Box 269
Lima, OH 45801
419-223-7010
Fax: 419-229-2029
E-mail: info@bbbwco.org
Web site: www.wcohio.bbb.org

Better Business Bureau
3103 Executive Pkwy.
Suite 200
Toledo, OH 43606-1310
419-531-3116
Fax: 419-578-6001
E-mail: info@toledobbb.org
Web site: www.toledo.bbb.org

Better Business Bureau
PO Box 1495
Youngstown, OH 44503
330-394-0628
Fax: 330-744-7336
E-mail: info@youngstownbbb.org
Web site: www.youngstownbbb.org


Oklahoma

Better Business Bureau
17 South Dewey Ave.
Oklahoma City, OK 73102-2400
405-239-6081
Fax: 405-235-5891
E-mail: info@oklahomacity.bbb.org
Web site: www.oklahomacity.bbb.org

Better Business Bureau
4530 S. Sheridan, Suite 218
Tulsa, OK 74145
918-492-1266
Fax: 918-492-1276
E-mail: info@tulsabbb.org
Web site: www.tulsabbb.org


Oregon

Better Business Bureau
333 SW Fifth Ave., Suite 300
Portland, OR 97204
503-226-3981
Fax: 503-226-8200
E-mail: info@wwbbb.org
Web site: www.oregonandwesternwa.bbb.org/start.html


Pennsylvania

Better Business Bureau
528 North New St.
Bethlehem, PA 18018-5789
610-866-8780
Fax: 610-868-8668
E-mail: bethlehem@easternpa.bbb.org
Web site: www.easternpa.bbb.org

Better Business Bureau
29 East King St., Suite 322
Lancaster, PA 17602-2852
717-291-1151
Fax: 717-291-3241
E-mail: lancaster@easternpa.bbb.org
Web site: www.easternpa.bbb.org

Better Business Bureau
4099 Birney Ave.
Moosic, PA 18507
570-342-5714
Fax: 570-342-1282
E-mail: info@nepa.bbb.org
Web site: www.nepa.bbb.org

Better Business Bureau
1608 Walnut St.
Suite 402
Philadelphia, PA 19103-0297
215-985-9313
Fax: 215-893-9312
E-mail: philadelphia@easternpa.bbb.org
Web site: www.easternpa.bbb.org

Better Business Bureau
300 Sixth Ave., Suite 100-UL
Pittsburgh, PA 15222-2511
412-456-2700
Fax: 412-456-2739
E-mail: info@pittsburgh.bbb.org
Web site: www.pittsburgh.bbb.org


Puerto Rico

Better Business Bureau
PO Box 363488
San Juan, PR 00936-3488
787-756-5400
Fax: 787-758-0095
E-mail: info@sanjuan.bbb.org


Rhode Island

Better Business Bureau
120 Lavan St.
Warwick, RI 028881071
401-785-1212
Fax: 410-785-3061
E-mail: info@rhodeisland.bbb.org
Web site: www.rhodeisland.bbb.org


South Carolina

Better Business Bureau
PO Box 8326
Columbia, SC 29202
803-254-2525
Fax: 803-779-3117
E-mail: info@columbia.bbb.org
Web site: www.columbia.bbb.org

Better Business Bureau
307-B Falls St.
Greenville, SC 29601-2829
864-242-5052
Fax: 864-271-9802
E-mail: info@greenville.bbb.org
Web site: www.greenville.bbb.org

Better Business Bureau
1601 North Oak St.
Suite 101
Myrtle Beach, SC 29577-1601
843-626-6881
Toll free in 843 AC only: 1-800-951-3569
Fax: 843-626-7455
E-mail: mrtlebcb@gte.net
Web site: www.carolina.bbb.org


Tennessee

Better Business Bureau
PO Box 1178
Blountville, TN 37617-1178
423-325-6616
Fax: 423-325-6621
E-mail: info@knoxville.bbb.org
Web site: www.knoxville.bbb.org

Better Business Bureau
1010 Market St., Suite 200
Chattanooga, TN 37402-2614
423-266-6144
Fax: 423-267-1924
E-mail: tngabbb@gte.net
Web site: www.chattanooga.bbb.org

Better Business Bureau
PO Box 1456
Clarksville, TN 37041
931-503-2222
Fax: 931-503-2234
E-mail: bbbclarks@aol.com
Web site: www.middletennessee.bbb.org

Better Business Bureau
206 E College St.
Fayetteville, TN 37334
931-433-9501
Fax: 931-433-7424
E-mail: bbbfayette@aol.com
Web site: www.middletennessee.bbb.org

Better Business Bureau
PO Box 31377
Knoxville, TN 37930
865-692-1600
Fax: 865-692-1590
E-mail: info@knoxville.bbb.org
Web site: www.knoxville.bbb.org

Better Business Bureau
PO Box 17036
Memphis, TN 38120
901-759-1300
Fax: 901-757-2997
E-mail: info@bbbmidsouth.org
Web site: www.midsouth.bbb.org

Better Business Bureau
1231 NW Broad St.
Murfreesboro, TN 37129
615-242-4222
Fax: 615-867-3905
E-mail: bbbmurf@aol.com
Web site: www.middletennessee.bbb.org

Better Business Bureau
PO Box 198436
Nashville, TN 37219-8436
615-250-4222
Fax: 615-250-4245
E-mail: bbbnash@aol.com
Web site: www.middletennessee.bbb.org


Texas

Better Business Bureau
3300 South 14th St., Suite 307
Abilene, TX 79605-5052
915-691-1533
Fax: 915-691-0309
E-mail: info@abilene.bbb.org
Web site: www.abilene.bbb.org

Better Business Bureau
PO Box 1905
Amarillo, TX 79105-3905
806-379-6222
Fax: 806-379-8206
E-mail: info@amarillo.bbb.org
Web site: www.amarillo.bbb.org

Better Business Bureau
2101 South IH35, Suite 302
Austin, TX 78741-3854
512-445-2911
Fax: 512-445-2096
E-mail: info@austin.bbb.org
Web site: www.centraltx.bbb.org

Better Business Bureau
PO Box 2988
Beaumont, TX 77704-2988
409-835-5348
Fax: 409-838-6858
E-mail: bureau@bbbsetexas.org
Web site: www.bbbsetexas.org

Better Business Bureau
PO Box 3868
Bryan, TX 77805-3868
979-260-2222
Fax: 979-846-0276
E-mail: info@bbbbryan.org
Web site: www.bryan.bbb.org

Better Business Bureau
4301 Ocean Dr.
Corpus Christi, TX 78412
361-852-4949
Fax: 361-852-4990
E-mail: info@corpuschristi.bbb.org
Web site: www.caller.com/bbb

Better Business Bureau
1600 Pacific Suite 2800
Dallas, TX 75201-3093
214-220-2000 (FFS $9.50 complaint)
Fax: 214-740-0321
E-mail: info@dallas.bbb.org
Web site: www.dallas.bbb.org

Better Business Bureau
221 N. Kansas, Suite 1101
El Paso, TX 79901
915-577-0191
Fax: 915-577-0209
Web site: www.bbbelpaso.com

Better Business Bureau
1612 Summit Ave., Suite 260
Fort Worth, TX 76102-5978
817-332-7585
Fax: 817-882-0566
E-mail: bbb@fwbbb.org
Web site: www.fortworth.bbb.org

Better Business Bureau
5225 Katy Freeway, Suite 500
Houston, TX 77007
713-868-9500 (English/Spanish)
713-862-4946
Fax: 713-341-6142
E-mail: bbbinfo@bbbhou.org
Web site: www.bbbhou.org

Better Business Bureau
1125 Judson Rd., Suite 114
Longview, TX 75601
903-758-3222
Fax: 903-758-3226

Better Business Bureau
3333 66th St.
Lubbock, TX 79413-5711
806-763-0459
Fax: 806-744-9748
E-mail: info@bbbsouthplains.org
Web site: www.bbbsouthplains.org

Better Business Bureau
PO Box 60206
Midland, TX 79706
915-563-1880
Toll free in TX: 1-800-582-4433
Fax: 915-561-9435
E-mail: info@bbbpb.org
Web site: www.permianbasinbbb.org

Better Business Bureau
PO Box 3366
San Angelo, TX 76902-3366
915-949-2989
Fax: 915-949-3514
E-mail: gfriedrich@wcc.net
Web site: www.sanangelo.bbb.org

Better Business Bureau
1800 Northeast Loop, 410, Suite 400
San Antonio, TX 78217-5296
210-828-9441
Fax: 210-828-3101
E-mail: info@sanantonio.bbb.org
Web site: www.sanantonio.bbb.org

Better Business Bureau
PO Box 6652
Tyler, TX 75711
903-581-5704
Fax: 903-534-8644
E-mail: contactus@tyler.bbb.org
Web site: www.tyler.bbb.org

Better Business Bureau
2210 Washington Ave.
Waco, TX 76701-1019
254-755-7772
Fax: 254-755-7774
E-mail: info@waco.bbb.org
Web site: www.waco.bbb.org

Better Business Bureau
PO Box 69
Weslaco, TX 78599-0069
956-968-3678
Fax: 956-968-7638
Web site: www.weslaco.bbb.org

Better Business Bureau
4245 Kemp Blvd.
Suite 900
Wichita Falls, TX 76308-2830
940-691-1172
Fax: 940-691-1175
E-mail: info@bbbnorcentx.org
Web site: www.bbbnorcentx.org


Utah

Better Business Bureau
5673 S. Redwood Rd., Suite 22
Taylorsville, UT 84123-5322
801-892-6009
Toll free: 1-800-456-3907
Fax: 801-892-6002
E-mail: info@utah.bbb.org
Web site: www.saltlakecity.bbb.org


Virginia

Better Business Bureau
4200 Wilson Blvd., Suite 800
Arlington, VA 222031838
703-525-8277
Web site: www.bbb.org

Better Business Bureau
586 Virginian Dr.
Norfolk, VA 23505
757-531-1300
Fax: 757-531-1388
E-mail: info@hamptonroadsbbb.org
Web site: www.norfolk.bbb.org

Better Business Bureau
701 East Franklin, Suite 712
Richmond, VA 23219-2332
804-648-0016
Fax: 804-648-3115
E-mail: info@richmond.bbb.org
Web site: www.richmond.bbb.org

Better Business Bureau
31 West Campbell Ave.
Roanoke, VA 24011-1301
540-342-3455
Fax: 540-345-2289
E-mail: info@roanoke.vabbb.org
Web site: www.vabbb.org


Washington

Better Business Bureau
101 North Union, #105
Kennewick, WA 99336-3819
509-783-0892
Fax: 509-783-2893
E-mail: info@thelocalbbb.org
Web site: www.thelocalbbb.org

Better Business Bureau
PO Box 68926
Sea Tac, WA 98168-0926
206-431-2222
Fax: 206-431-2211
E-mail: info@wwbbb.org
Web site: www.orwwa.bbb.org

Better Business Bureau
508 West 6th Ave., Suite 401
Spokane, WA 99204-2356
509-455-4200
Fax: 509-838-1079
E-mail: info@thelocalbbb.org
Web site: www.thelocalbbb.org


West Virginia

Better Business Bureau
PO Box 2541
Charleston, WV 25329-9903
304-345-7502
Fax: 304-345-7511
E-mail: info@cantonbbb.org
Web site: www.cantonbbb.org


Wisconsin

Better Business Bureau
PO Box 2190
Milwaukee, WI 53201
414-847-6000
Fax: 414-302-0355
E-mail: info@wisconsin.bbb.org
Web site: www.wisconsin.bbb.org

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