he Computer Services Helpdesk
provides the NCI-Frederick community with a single point of contact for computer
assistance, information, service, and support. The Helpdesk is staffed
from 8:00 a.m. to 5:00 p.m., Monday to Friday, excluding NCI-Frederick holidays.
Users can expect most requests to be addressed within 5 working days,
"urgent" request within 1 working day (click here to
read more about our service goals).
There are currently 49 requests
for service pending.
Average turn-around time over the last 7 days is: 0.65 Days.
The Helpdesk can be reached via:
 |
Web:
Submit
a Request for Service (Note: this is preferred method for requesting service from the Helpdesk.) |
|
Phone: x-5115 |
|
E-Mail: helpdesk@css.ncifcrf.gov |
Members of the NCI-Frederick community can also take advantage of the following online resources:
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