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User Satisfaction Survey

To provide you with ever-improving service, please indicate your response to the areas below and let us know how important these areas are to you. There is a text area below for comments, problems, questions, and suggestions.

1. WEB SITE:
Site was easy to navigate.
Site was difficult to navigate.

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2. USER SERVICES STAFF
Did not interact with staff member.
Staff member was helpful.
Staff member was not helpful.
Received prompt, courteous, and informative reply to questions.
Did not receive prompt, courteous, or informative reply to questions.

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3. ORDERING TOOLS?
Did not use ordering tools.
Found ordering tools quickly and ordering tools were easy to use.
Found ordering tools quickly, but ordering tools were difficult to use.
Had trouble finding ordering tools and ordering tools were difficult to use.
Had trouble finding ordering tools but ordering tools when found were easy to use.

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4. DOCUMENTATION
No Documentation viewed.
Documentation was easy to find and informative.
Documentation was easy to find but not informative.
Documentation was difficult to find but informative when found.
Documentation was difficult to find and not informative when found.

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5. Comments, Problems, Questions or Suggestions:

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ASDC Home Page | Access Data | Questions/Feedback

Responsible NASA Official: Bruce R. Barkstrom Ph.D.
Site Administration: User Services
Last Updated: September 2, 2004