Gov Online Learning Center - First Floor

Gov Online Learning Center - First Floor - FAQ

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Frequently Asked Questions

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About the Gov Online Learning Center

What Is the Gov Online Learning Center?

What Products and Services are Available from the Gov Online Learning Center?

Will the e-Training Courses in the Gov Online Learning Center Meet my Legislative/agency Mandated (e.g., ethics, computer security awareness, etc.) Training Requirements?

As a Supervisor or Manager, How Can I Get the Most from the Gov Online Learning Center?
Do I Need Supervisory Approval to Take a Training Course?
Do I Get to Take an e-Training Course During my Regular Tour-of-Duty?

Navigating the Gov Online Learning Center
What Features Are Available?
Need Assistance Registering for I T Security Awareness Course?
How Do I Navigate around the Gov Online Learning Center?
Please Explain the Catalog Listings.
What is the Text Only button Displayed on the Top Navigation Bar?

Registration and User Information
How Do I Register for a Training Course?

What If I am a Federal Employee with an Email Address That is Not ".gov" or ".mil"?
How Do I Update my Personal Information?
How Do I Change my Password?
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Technical Assistance and Problems

What Do I Do if I'm Having Trouble Launching a Course
or I Get Thrown Out While Taking a Course?

What Do I Do if my Computer Freezes when I'm
Downloading a Course or When I Start a Course?
I Have a Problem and Don't' Know What to Do.

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