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Help with a Federal Agency

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the 1st Congressional District of Wisconsin can contact us for assistance in dealing with Federal agencies. In order to better serve you, this form will generate a printable page that you should sign and mail to our office. Please mail all forms of constituent mail to our Janesville Office: 20 S. Main Street Suite 10 Janesville, WI 53545. 

Planning an international trip?

Are you planning an international trip?  We urge you to check your passport expiration date and apply now if you need to renew.  Routine processing takes 8 – 11 weeks.  Expedited processing ($60 extra fee) takes 5 – 7 weeks.  For information regarding U.S. Passports, you can visit the U.S. Department of State website

Need to visit a Passport Agency?  Before traveling to the nearest agency, please be advised that an appointment is REQUIRED.  Walk-in service is not available at this time.  If you require assistance in securing an in-person appointment at a Passport Agency, please contact my office by calling (608) 752-4050.

IMMIGRATION CASEWORK:

If you need help with immigration casework, please click HERE to access the proper U.S. Citizenship and Immigration Services form. Please mail form to our Janesville Office: 20 S. Main Street Suite 10 Janesville, WI 53545.

Please include all pertinent information and claim numbers in your correspondence—such as:

  • Your Social Security number for a case involving Social Security;
  • VA claim number for a case with Department of Veterans Affairs;
  • Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved;

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request. You will review, print, and sign the document after it's generated from the information you enter below.


Authorization Form

This is a three step process:

  1. Fill in the form with the required data, then click the “Generate Request for Review” button at the bottom of the page.
  2. Review the form to ensure all data is accurate, then sign the form.
  3. Print and mail, fax, or hand deliver the document to our office.  The address and fax number are on the generated page.

NOTE: If you are seeking help with an immigration casework issue, you will need to complete a different form. The U.S. Citizenship and Immigration Services (USCIS) form can be printed here for immigration casework assistance.

In accordance with the Privacy Act of 1974, I give Representative Bryan Steil authority to act on my behalf.

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