Constituent Service By Numbers

  • 117th Congress in Review

  • 2101Constituent Cases Helped
  • 123,882Responses to Letters, Emails, Calls
  • 1,051,431Returned to Constituents
  • 3,514,314,773Money Invested

Veterans

As the mother of an Air Force veteran, I am grateful for the many sacrifices our servicemen and women have made. Our veterans were willing to put their lives on the line to protect the liberties that we hold dear, and it is our responsibility to ensure they return home to a nation that provides opportunities for them and their families. This includes ensuring they have an affordable place to live, educational and employment opportunities, and quality health care.

Veterans are twice as likely as other Americans to become homeless. I have been proud to promote initiatives in Congress that identify our homeless veteran population, provide transition services that help achieve residential stability, and address the availability of housing. This includes increasing the availability and use of project-based rental assistance, which is proven to reduce move-in wait-times.

The long wait-times that have plagued the Veterans Health Administration (VHA) are simply unacceptable.  While necessary reforms are implemented, we must also make sure the VA has the resources needed to serve the growing number of aging Vietnam era veterans and the influx of veterans who recently served in Iraq and Afghanistan.  We must expand alternative avenues of accessing care, such as telehealth services and private care when necessary, to aid the 74 percent of veterans who live in rural and underserved areas.

Our veterans suffer from homelessness and disabilities at levels greater than the civilian population. In order to ensure our local veterans and their loved ones are aware of and able to quickly access the many resources available to them, I hosted a Veterans Resource Fair where Veterans had the opportunity to speak with representatives from the VA, local utilities, and other organizations to receive help. Attendees were also able to sit down and meet one-on-one with service officers from the VA to receive help on their pending claims. I plan to sponsor similar events in the future and as always, my staff and I are available to assist with issues local veterans may be experiencing with the VA and other federal agencies.


Como madre de un veterano de la Fuerza Aérea, estoy agradecida por los muchos sacrificios que han hecho nuestros hombres y mujeres de las fuerzas armadas. Nuestros veteranos estaban dispuestos a arriesgar sus vidas para proteger las libertades que apreciamos, y es nuestra responsabilidad asegurarnos de que regresen a casa en una nación que les brinde oportunidades a ellos y a sus familias. Esto incluye asegurarse de que tengan un lugar asequible para vivir, oportunidades educativas y laborales, y atención médica de calidad.

Los veteranos tienen el doble de probabilidades que otros estadounidenses de quedarse sin hogar. Me enorgullece promover iniciativas en el Congreso que identifican a nuestra población de veteranos sin hogar, brindan servicios de transición que ayudan a lograr la estabilidad residencial y abordan la disponibilidad de viviendas. Esto incluye aumentar la disponibilidad y el uso de la asistencia de renta basada en proyectos que ha demostrado reducir los tiempos de espera para la mudanza.

Los largos tiempos de espera que han afectado a la Administración de Salud de los Veteranos (VHA) son simplemente inaceptables. Mientras se implementan las reformas necesarias, también debemos asegurarnos de que él VA tenga los recursos necesarios para atender al creciente número de veteranos de la era de Vietnam que envejecen y el número de veteranos que sirvieron recientemente en Irak y Afganistán. Debemos ampliar las vías alternativas de acceso a la atención, como los servicios de telesalud y la atención privada cuando sea necesario, para ayudar al 74 por ciento de los veteranos que viven en áreas rurales y desatendidas.

Nuestros veteranos sufren de falta de vivienda y discapacidades a niveles superiores a la población civil. Para asegurar que nuestros veteranos locales y sus seres queridos conozcan y puedan acceder rápidamente a los muchos recursos disponibles para ellos, organicé una Feria de Recursos para Veteranos donde los Veteranos tuvieron la oportunidad de hablar con representantes de VA, servicios públicos locales y otras organizaciones para recibir ayuda. Los asistentes también pudieron sentarse y reunirse personalmente con los oficiales de servicio del VA para recibir ayuda con sus reclamos pendientes. Tengo planeado patrocinar eventos similares en el futuro y como siempre, mi personal y yo estamos disponibles para ayudar con los problemas que los veteranos locales puedan estar teniendo con él VA y otras agencias federales.

More on Veterans

December 1, 2022 Press Release

Washington, D.C. – Last month, the U.S. Department of Defense announced that HCI Systems Inc., based in Ontario, California, was awarded a construction contract from the U.S. Navy. The total award was $10,865,000, and the contract will provide for the upgrade of fire alarm and mass notification systems at the Naval Medical Center San Diego. In response to the news, Congresswoman Norma J. Torres (CA-35) issued the following statement:

November 11, 2022 Press Release

Pomona, CA – To mark Veterans Day, Congresswoman Norma J. Torres (CA-35) released the following statement:

November 10, 2022 Press Release

Washington, D.C. – Today, Congresswoman Norma J. Torres (CA-35) introduced the Enrique Roman-Martinez Military Cold Case Justice Act of 2022. This legislation, which was informed by the unsolved murder of Inland Empire native Army Specialist Enrique Roman-Martinez, would improve military cold case reviews and oversight measures to help ensure military families receive justice.

August 17, 2022 Press Release

Pomona, CAYesterday, Congresswoman Norma J. Torres (CA-35) hosted a posthumous medal awards ceremony for the family of late veteran Lt. Adriano Barcelona Cartagena. Lieutenant Cartagena served in the Philippines during World War II, and his family now resides in Pomona.  Lieutenant Cartagena’s family came to the office seeking his service records, only to find out he was owed 8 medals and ribbons for his military service.

May 30, 2022 Press Release

CHINO, Calif. – Congresswoman Norma J. Torres (CA-35) released the following statement recognizing the 2-year anniversary of the disappearance and death of Army soldier Enrique Roman Martinez

March 3, 2022 Press Release

WASHINGTON – Today, Congresswoman Norma J. Torres (CA-35) applauded the inclusion of her two amendments as part of the bipartisan Honoring our PACT Act, legislation which recognizes military toxic exposure, and provides comprehensive care for toxic-exposed veterans. The two amendments introduced by Congresswoman Torres will make resources for toxic-exposed veterans available in the 10 most-spoken languages in the United States, including Spanish, and will require the Veterans Affairs Department to study how the use of early detection diagnostic tests can benefit veterans’ care.

November 12, 2021 Press Release

WASHINGTON – In observance of Veterans Day, Congresswoman Norma J. Torres (CA-35) has introduced the Veterans Administration Backlog Accountability Act and reintroduced the GI Bill Distance Learning Improvement Act. These bills will help ensure our nation’s heroes can take full advantage of benefits they earned during their service and sacrifice to our nation.

June 9, 2021 Press Release

WASHINGTON, DC – Congresswoman Norma J. Torres (CA-35) today celebrated as her bill, the G.I Veterans Education Empowerment Act (GIVE Act) was signed into law by President Biden as part of a larger legislative package called the Training in High-Demand Roles to Improve Veteran Employment Act (THRIVE Act).

Torres’ bill adds new categories and information to the G.I. Comparison Tool, an online resource designed to help service members make decisions about their G.I. benefits and explore education opportunities.

February 27, 2020 Press Release

WASHINGTON, DC – Congresswoman Norma J. Torres (CA-35) today passed the G.I. & Veteran Education Empowerment Act – or GIVE Act – (H.R. 4852) out of the House of Representatives by a vote of 412 to 0.

 

Torres’ bill expands the G.I. Comparison Tool – an online resource intended to provide service members with the information they need to find a school that’s right for them. The GIVE Act adds the option for veterans to search for Hispanic-Serving Institutions, Historically Black Colleges, religious-affiliated schools, and gender-specific institutions.

 

September 3, 2019 Press Release

ONTARIO, CA – U.S. Representative Norma J. Torres (D-Pomona) recently launched a Veteran Identification Card (VIC) Assistance Program. The VIC allows veterans to access discounts at many restaurants, hotels, stores, and other businesses across the nation without having to carry sensitive documents to prove their veteran status. During the 30-minute appointments, Torres’ staff outline the required documents, eligibility requirements, and the application process.