Help with a Federal Agency

As your Representative, I am committed to helping you cut through the red tape of federal agencies. I work with constituents every day to help resolve issues accessing Medicare, Social Security, Veterans, Military benefits, and much more!

Through Constituent Services, I have returned over $15 million of earned benefits to constituents. 

My office has secured constituent benefits in:  

  • Armed services  
  • Federal COVID-19 relief 
  • Federal tax returns/ IRS 
  • Healthcare access 
  • Immigration and visa services 
  • Passport requests 
  • Small Business Administration loans
  • Social Security claims
  • U.S. Department of Education and federal student loan forgiveness 
  • USPS 
  • Veterans Affairs 

If you are struggling to receive an answer from a federal agency in a timely fashion,  our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the 14th Congressional District of Illinois can contact us for assistance in dealing with federal agencies Please complete the authorization form linked below. 

Please include all pertinent information and claim numbers in your correspondence—such as:

  • Your Social Security number for cases with the Social Security Administration (SSA), Department of Education (Dept. of Ed.), Internal Revenue Service (IRS), Office of Personnel Management (OPM), Center for Medicare & Medicaid Services (CMS);
  • VA claim number for a case with the Department of Veterans Affairs;
  • Taxpayer identification number (Social Security number, if an individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number, and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved;

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request. To proceed, open the Authorization Form and provide the requested information. 

Authorization Form