Agency or Benefits Help
As you may know, I am retiring at the end of the 117th Congress, effective January 3, 2023. I cannot guarantee that I will receive a timely response from certain federal agencies before the end of the 117th Congress. I will no longer accept requests for assistance with any federal agency effective September 30, 2022. I can best help by urging you to contact one of my Senate colleagues. Senator Ron Wyden is avaliable here and Senator Jeff Merkley is avaliable here.
My staff and I can often answer basic questions by phone. I also urge you to check this site and its regular updates to find basic information.
If you need more than a simple answer, I can do a better job if you provide all the information I need to get started when you first contact me. Social Security numbers, case numbers, complaint numbers, or file numbers are almost always required by agencies before they can retrieve information. Your current mailing address and phone number make it easier for me to keep in touch. I will need to know the who, what, when, where, and why of your situation. When you have a lot of information to share, a letter will be your surest way to ask for help.
Please note, to protect confidential information, many agencies require requests for help to be in writing and to be signed before they can give me or my staff any information protected by federal privacy laws.
Reach me through any of my offices.
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