Contact Information
Most phone and email service is subject to TWC Business Hours.
On this page:
- Jobs & Workforce Services
- Unemployment Tax
- Unemployment Benefits & Claims - Claimants
- Unemployment Benefits & Claims - Employers
- Appeals - Unemployment Benefits
- Appeals - Other
- TWC Leadership
- Other Resources
- Serving People with Disabilities
- Labor Market & Career Information
- More Program Contacts
- Customer Relations
- TWC Jobs
Jobs & Workforce Services
For help with job posting and placement, recruiting, training, career development and child care.
- Call or visit: Directory of Texas Workforce Solutions Offices and Services
- Online service options:
- Job matching for job seekers and employers: WorkInTexas.com
- Message center to submit WorkInTexas.com questions
Unemployment Tax
For help with filing and paying taxes, tax information, forms and new accounts.
- Call or visit: Unemployment Tax Contact Information
- Email about Tax: tax@twc.state.tx.us
- Online service options:
Unemployment Benefits & Claims - Claimants
For help with applying for unemployment benefits.
- Tele-Center phone number & hours
- Call: 800-939-6631
- Online service options:
- Unemployment Benefits Services
- Unemployment Benefits Services
- Automated phone service options:
- Tele-Serv phone number & hours
- Call: 800-558-8321
- Tele-Serv phone number & hours
- Benefit overpayment collections unit:
- Unemployment benefits contact information for claimants
Unemployment Benefits & Claims - Employers
For employers' help with managing unemployment benefits claims.
Appeals - Unemployment Benefits
TWC Leadership
- Chairman and Commissioner Representing the Public
- Commissioner Representing Labor
- Job seekers & employees call:
800-832-2829 - Email: laborinfo@twc.state.tx.us
- Job seekers & employees call:
- Commissioner Representing Employers
- Employers call: 800-832-9394
- Email: employerinfo@twc.state.tx.us
Other Resources
- TWC state office main number
- Call: 512-463-2222
- Report fraud
- Call: 800-252-3642
- Open records requests
- Call: 512-463-2422
- Fax: 512-463-2990
- Email: open.records@twc.state.tx.us
- Report broken links
- Email: webadmin@twc.state.tx.us
- Request new links
- Other Texas state websites
Serving People with Disabilities
Vocational Rehabilitation Services
For help with TWC Vocational Rehabilitation Services: Email vr.office.locator@twc.state.tx.us. In your email, include your name, phone and address including city, state and ZIP CODE. The Vocational Rehabilitation department provides services to a wide variety of people with disabilities; if you’re unsure whether your disability would qualify, please include a brief description in your email and we will contact you. Do not include your social security number.
Find Texas Workforce Solutions Vocational Rehabilitation Services office locations
Labor Market & Career Information
For help with career planning and labor market information for students and parents, researchers, job seekers and employers.
- Call:
- Labor Market Information Hotline: 866-938-4444
- BLS-790 Reports: 800-827-2005
- Industry Verification Reports: 800-227-7816
- OES Wage Survey: 800-252-3616
- Career Information Hotline: 800-822-7526
- Email about labor market or career information: lmci@twc.state.tx.us
- Online service options:
Labor Market and Career Information
More Program Contacts
- Business Enterprises of Texas (BET)
- Potential BET blind licensed managers: Call 512-377-0558
- Current BET blind licensed managers: Call 512-377-0559
- Career Schools & Colleges: Call 512-936-3100
- Child Care: Call 211 or use the Texas Child Care Solutions contact form
- Dislocated Workers: Contact your Workforce Solutions office
- Employers customized training with Skills Development funds: Call 877-463-1777 or email Skills@twc.state.tx.us
- Employment and Housing Discrimination: Call 512-463-2642 or 888-452-4778
- Foreign Labor Certification: Call 512-475-2571 or email foreignlabor@twc.state.tx.us
- Job seekers customized training: Contact your Workforce Solutions office
- Payday, Child Labor and Texas Minimum Wage Law: Call 800-832-9243 or email labor.law@twc.state.tx.us
- Texas Veterans Leadership Program: Call 888-838-8391
- Trade Affected Workers: Call 512-936-2559 or email TAA@twc.state.tx.us
- Work Opportunity Tax Credit: Call 800-695-6879
- Worker Adjustment and Retraining Notification (WARN) Act: Call 512-463-2245
Customer Relations
- TWC's Compact with Texans
- How are we doing?
- Email TWC Customer Relations: customers@twc.state.tx.us
- TWC Ombudsman: For information and complaint resolution regarding all TWC services, contact the TWC Ombudsman:
- Call: 800-628-5115
- Email: ombudsman@twc.state.tx.us
- Mail written complaints or requests to:
TWC Ombudsman
Texas Workforce Commission
101 E 15th St, Rm 370
Austin, TX 78778-0001