The veterans and their families affected by the wait times at the Louis A. Johnson VA Medical Center were given the opportunity to voice their frustrations, or their support, directly to the source.

New VA Secretary Robert McDonald sent out a release on August 5, ordering healthcare and benefits facilities to hold town-hall events by the end of September in an effort to regain the trust of their patients.

On Thursday, the facility in Clarksburg held its meeting in the chapel with administrators and staff there to hear what the veterans had to say.

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