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Phoenix VA Information Center
If you or someone you know is experiencing issues pertaining to the Phoenix VA Medical Center, please call our Phoenix office at 602-956-2285.
Phoenix VA Information Center
The VA crisis began at the Phoenix VA Health Care System when whistleblowers revealed that Arizona veterans were placed on secret lists and had to wait months before seeing a doctor. Since then, we have learned that these problems are systemic and that serious work remains to provide our veterans with access to the timely, high quality care they deserve.
As many as 40 Arizona veterans died while waiting for care on secret lists. This is immoral and un-American. Equally unacceptable are actions taken by Phoenix VA administrators to destroy evidence and retaliate against whistleblowers.
While there have been some modest improvements, we must change the culture of the VA to put veterans first. Arizona veterans deserve a VA health care system that delivers the best possible care. I will continue to work with veterans, health providers, and the VA until this is a reality
Taking Action
Since allegations of long wait times and false record-keeping emerged, we have taken several steps to address the crisis at the Phoenix VA. We will update this section as we continue to work to find answers and improve care for Arizona veterans. Our most recent actions are listed first.
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Hosted our sixth Veterans Resource Clinic – our clinics have served over 800 veterans and military families since July 2014.
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Sent a letter to VA Secretary McDonald requesting an independent review of the Phoenix VA's suicide prevention protocols and procedures.
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House passed our Sgt. Daniel Somers Classified Veterans Access to Care Act to ensure veterans with classified experiences have appropriate access to mental health services.
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Met with the new Director of the Phoenix VA Health Care System, Deborah Amdur, to discuss challenges faceting the Phoenix VA and the reforms need to the problems.
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Hosted a bipartisan Special Order Hour to raise awareness about the epidemic of veteran suicide.
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Introduced and passed an amendment to the VA Accountability Act to ensure individual managers are held accountable to fix problems identified by the VA Office of Inspector General (VAOIG).
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House passed the VA Accountability Act, legislation we co-sponsored to hold VA employees accountable and improve performance at the VA.
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Testified before the House Veterans' Affairs Subcommittee on Heath on our Sgt. Daniel Somers Classified Veterans Access to Care Act.
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Introduced the Demanding Accountability for Veterans Act with Dan Benishek requiring the VA to address problems identified by the VA Office of Inspector General and ensure individual managers are held accountable if issues remain unresolved.
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Introduced and passed an amendment improving oversight and accountability at the Department of Veterans Affairs.
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Cosponsored the VA Accountability Act the Secretary of Veterans Affairs new authority to hold VA employees accountable and improve performance at the VA.
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Brought Arizona Veterans' concerns to VA Management about a rule preventing many veterans who drive 40+ miles to a VA from enrolling in the VA Choice program.
- The VA reversed its decision and now calculates VA Choice eligibility based on driving distance to a VA facility.
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Called on the VA to protect whistleblowers at the Phoenix VA and other VA facilities across the country
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Demanded immediate care for veterans who have been waiting over 30 days for care from the Phoenix VA
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Cosponsored and passed bipartisan legislation to recoup bonuses and awards paid to VA employees who manipulated wait time data and left veterans without access to care
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Called on the VA to address scheduling, staffing, and training deficiencies at the Phoenix VA's Radiology Department
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Cosponsored and passed the Clay Hunt SAV Act to improve suicide prevention programs at the VA
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Organized Veterans Resource Clinics in Phoenix, Tempe and Mesa, providing over 800 Arizona veterans with immediate access to care
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Re-introduced the Classified Veterans Access to Care Act in honor of Sgt. Daniel Somers. This bill ensures that veterans with classified experiences have appropriate access to mental health services from the VA
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Demanded answers about delays in care, lack of review of medical records, and lack of understanding between VA and non-VA providers at the Phoenix VA's Urology Department
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Met with new VA Southwest Region Acting Director Kathleen Fogarty and requested a plan to ensure the Phoenix VA has the resources it needs to deliver the highest standard of care
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Called on the VA to fire senior Phoenix VA managers who manipulated wait-time data
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The VA fired Phoenix VA Director Sharon Helman on November 24, 2014
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Met with Interim Phoenix VA Director Glen Grippen and requested a plan to improve care for veterans at the Phoenix VA
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Called on VA Southwest Region Acting Director Kathleen Fogarty to visit the Phoenix VA Medical Center immediately upon assuming the role of Acting Director
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Urged the VA to resume publication of wait-time data at the Phoenix VA
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The VA resumed publication of the data on November 6, 2014
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Hosted a meeting of our Veterans Mental Health Working Group, which has met periodically since June
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Questioned the VA's definition of "timely access to care" for determining VA wait-time goals
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Called on the VA Office of Inspector General to release all OIG reports on the Phoenix VA
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Called on the VA to present a plan to fix The Joint Commission compliance report
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Hosted a second Veterans Healthcare, Benefits and Resources Clinic in Tempe to get veterans the care they've earned
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Released our Veteran Resource Guide to connect Arizona veterans with services and resources available to them
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Hosted a bipartisan special order on veteran suicide prevention in recognition of Suicide Prevention Month
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Called on the VA to hire a permanent director for the Phoenix VA Medical Center
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In August, the VA announced plans to implement our plan to improve primary care for veterans
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Passed bipartisan VA Reform legislation
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The bill was signed into law on August 7, 2014
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Brought Arizona veterans' concerns to VA Sec. Robert McDonald. at a private meeting in Phoenix
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Cosponsored bipartisan legislation allowing military sexual trauma survivors to get care outside the military and VA if they choose
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Introduced bipartisan legislation that claws back bonuses fraudulently paid to VA employees who manipulated wait-time data.
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Demanded accountability and protections for VA whistleblowers
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Spoke at a House Veterans Affairs Committee hearing with the family of Daniel Somers about our work to prevent veteran suicide
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We also co-hosted a briefing with the Somers and Rep. Scott Peters on our work to prevent veteran suicide
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Called on the VA to take action ending its "culture of non-responsiveness" to whistleblowers
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The VA announced plans to restructure its Office of Medical Inspector in response to the recommendations highlighted in the Sinema-Salmon Letter
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Requested a bi-monthly briefing for Arizona's Congressional Delegation on the status of the work to get care for veterans at the Phoenix VA
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The VA agreed to provide these briefings. Phoenix VA Acting Director Costie held the first one on July 11
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Called on Phoenix VA Executives currently on leave to resign, return bonuses and pay they've collected while on administrative leave
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Introduced legislation to reduce VA wait times by expanding the VA's use of existing community provider primary care contracts
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Offered a motion calling for the House and Senate to adopt language from the bipartisan Sanders-McCain VA Reform bill and send a final bill to the President's Desk
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Called on the administration to establish a Blue-Ribbon Commission to address excessive wait times at the Phoenix VA
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Spearheaded a working group of community providers and veterans service organizations coordinating care for veterans waiting for care at the Phoenix VA
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Partnered with the American Legion to help Arizona veterans at the American Legion Veterans Crisis Command Center
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Cosponsored and Passed H.R. 4810, the "Veteran Access to Care Act of 2014"
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This bipartisan bill would cut wait times at VA medical facilities by expanding the VA's use of community providers. The bill would also suspend employee performance bonuses for three years
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Cosponsored and Passed H.R. 2072, the "Demanding Accountability for Veterans Act of 2013"
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This bipartisan bill would hold the Secretary of the Department of Veterans Affairs responsible for addressing problems identified by the VA Office of Inspector General (VAOIG). It would also prevent the VA from paying performance bonuses to poorly performing employees
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Met with Acting VA Secretary Sloan Gibson and presented a specific plan to help the thousands of Arizona veterans who need care immediately
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Called on the Department of Veterans Affairs to ensure veterans' access to care using all available resources community providers
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Called for VA Secretary Eric Shinseki's Resignation
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Requested a Department of Justice Investigationinto the Phoenix VA
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The FBI has opened a criminal investigation into the Department of Veterans Affairs
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Cosponsored and Passed H.R. 4031, the "Department of Veterans Affairs Management Accountability Act of 2014
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This bipartisan bill improves accountability and protects veterans by giving the Secretary of the Department of Veterans Affairs greater authority to hold underperforming senior executives accountable and to remove them for poor performance
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Passed a bipartisan amendment with Rep. Matt Salmon to increase funds available for the VA Office of Inspector General "for an investigation into the alleged misrepresentation of appointment times and the deaths of veterans at the Phoenix VA Hospital
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The amendment was adopted unanimously, and the final bill passed the House on May 1, 2014
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Questioned VA officials about the quality of care at the Phoenix VA during a House Veterans Affairs Committee Field Hearing in Arizona
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Sent a letter to VA Secretary Eric Shinseki demanding answers about the Phoenix VA and requesting a briefing for Arizona's Congressional delegation
- Called for a full investigation by the Department of Veterans Affairs Office of Inspector General (OIG)
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On April 25, the Department of Veterans Affairs announced the OIG had opened an investigation into the Phoenix VA
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Suite 150
Phoenix, AZ 85018
Phone: 602-956-2285
Hours: M-F 8-5:00pmdistrict 9th District of Arizona academyUSCitizenDate July 1, 2016 academyAgeDate July 1, 2016 academyApplicationDueDate October 20, 2016 repStateABBR AZ repDistrict 9 repState Arizona repDistrictText 9st repPhoto SponsoredBills Sponsored Bills CoSponsoredBills Co-Sponsored Bills
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Office Locations
Office Name Location Image Map URL Washington DC 1530 Longworth House Office Building
Washington, DC 20515
Phone: 202-225-9888
Hours: M-F 8:30-6:30pmhttps://goo.gl/maps/arp8D4sNNG62 Phoenix
2944 N. 44th Street
Suite 150
Phoenix, AZ 85018
Phone: 602-956-2285
Hours: M-F 8-5:00pmhttps://goo.gl/maps/ErhNj4dsAgv