As the internet has developed as a global platform for distribution and exchange of information the OSCE has focused on how participating States should govern the internet in their country, including the development of best practices in laws and regulations. The areas of focus include unhindered and non-discriminatory access for citizens, pluralism of content, and the role of social media in civil society engagement.

Helsinki Commissioner and Chairman Chris Smith has focused attention on the role that governments and companies play in allowing censorship or blocking of information online and the need for greater transparency surrounding the use and abuse of user data in the Global Online Freedom Act (H.R. 3605).