Consumer Complaints

I am happy to provide to constituents who have concerns or complaints about a product or business the information they need to file their complaint with the appropriate regulatory authorities (and in certain circumstances and when permissible, assistance in the submission of such a complaint). My office can also provide detailed information to any constituents who wish to file a formal complaint regarding a doctor or healthcare provider, landlord, judge, or attorney.

If you are unable to secure the assistance you need by using the following resources, I am more than happy to assist you. I will, however, need your written permission to contact the USCIS on your behalf. Simply fill out this PRIVACY ACT RELEASE FORM (bottom of the page) and we will be able to move forward from there.

Websites

• Federal Trade Commission - the Federal Trade Commission (FTC) works on issues that touch the economic life of all Americans and has consumer protection and competition jurisdiction through broad sectors of the economy. The FTC offers information on a number of economic issues, including but not limited to: consumer complaints, credit issues and credit repair, and debt relief and debt management issues.
• Federal Communications Commission -the Federal Communications Commission (FCC) is an indpenedent agency of the United States Government and is charged with regulating communications by radio, television, wire, satellite, and cable at both the interstate and international level
• Consumer Product Safety Commission - the Consumer Product Safety Commission (CPSC) is charged with protecting the American public from unreasonable risks of serious injury or death from the many thousands of types of consumer products under the jurisdiction of the agency
• Office of the Comptroller of the Currency - the Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises all national banks. It is also in charge of the supervision of federal branches and agencies of foreign banks.

Frequently Asked Questions

• How can I file a complaint about an unsafe product of a company that is selling an unsafe product?
• How do I file a complaint about a company or an unfair business practice?
• What should I do if I’m having a problem with my landlord?
• What do I do if I need to file a complaint about a financial institution?
• Is it possible to file a complaint about a doctor or health care provider?
• What if I’m having a problem with my insurance company?
• How can I file a complaint about a judge or an attorney?
• I need to make a complaint about my utility company. Who should I contact?
• I need to make a complaint about my telephone company, my cell phone provider, my internet provider, or my cable provider. Who should I contact?
• Is there any way to stop unsolicited phone calls, emails, or faxes?
• Can I get my name removed from “junk” mail lists?
• How can I obtain more help or information about filing a consumer complaint?