Flood Resources

Information for El Paso County

Individual assistance has been designated for El Paso County addressing incidents of severe storms, flooding, landslides and mudslides.

People who need help should call FEMA (800) 621-3362 at their national line.  Or they can register at fema.gov.  If a disaster has occurred, damage to your home or vehicle, lost wages or a death of a loved one, and you need temporary housing, unemployment benefits, essential home repairs, low interests loans for a home or small business then please contact FEMA immediately.  When you call please have your social security number and an address where you can receive mail, a phone number where you can be reached, address of damaged property and your insurance information ready.

A disaster assistance center has also been established at the Colorado Springs Fire Training Center at 375 Printers Parkway, Colorado Springs, CO 80910.  Their office hours are from 9AM to 7PM.

 

Steps to Applying for FEMA Assistance

DENVER – Colorado residents in designated counties recovering from the damage caused by recent severe storms, flooding, landslides, or mudslides can now register for disaster assistance from the Federal Emergency Management Agency (FEMA) and the Colorado Office of Emergency Management.

The major federal disaster declaration, signed by President Obama Sept. 14, offers Individual Assistance in the counties of Adams, Arapahoe, Boulder, Clear Creek, El Paso, Jefferson, Larimer, Logan and Weld. Residents from these counties can now register with FEMA.

Assistance for losses sustained any time after the storm, which began on Sept. 11, may include grants for temporary housing and home repairs, low-cost loans to cover uninsured property losses and other programs to help recover from the effects of the disaster.


Even those with insurance may be eligible for help from FEMA if their insurance policy does not cover all their needs.

Step 1: Register with the Federal Emergency Management Agency.

There are several ways to register:

·         Apply online anytime at www.DisasterAssistance.gov.

·         Call 800-621-FEMA (3362) or TTY at 800-462-7585. Those who use 711 or Video Relay Service (VRS) may call 800-621-3362. The toll-free telephone numbers operate from 7 a.m. to 10 p.m. seven days a week until further notice. Multilingual operators are available to assist with the application process.

·         By smartphone or tablet, use m.fema.gov.

When applying for aid, you will receive a nine-digit registration number that can be used for reference when corresponding with FEMA.


It is helpful to have the following information handy:

·         Current telephone number;

·         Address at the time of the disaster and current address;

·         Social Security number, if available;

·         A general list of damages and losses;

·         If insured, the name of insurance company, agent and policy number; and Bank routing number for any direct deposit.


Step 2: Receive a property inspection.

Within a few days after registering, eligible applicants will be telephoned to make an appointment to have their damaged property inspected. The inspectors, who are FEMA contractors and carry identification badges, visit to make a record of damage. They do not make a determination regarding assistance. There is no cost for the inspection.

Step 3: All applicants will receive a letter from FEMA regarding the status of their requests for federal assistance.


Some will also receive an application for a low-interest disaster recovery loan from the U.S. Small Business Administration (SBA).

Anyone who has questions about the letter from FEMA should call the helpline (800-621-3362 or TTY, 800-462-7585).

Those who receive an application packet from the SBA should complete and submit the forms. No one is required to accept a loan but submitting the application may open the door to additional FEMA grants.