Job Title: Veterans/Military Outreach Coordinator and Case Worker

Sep 23, 2014

Job Summary:  The position is for a Veterans/Military Outreach Coordinator & Case Worker in one of the three District Congressional Offices.  Primary responsibilities are to facilitate and coordinate responses to a wide range of requests received from military and veteran constituents and providing liaison between the Congressman’s office and the various veteran’s organizations in the district.   District military / veteran case workers help constituents interact with administrative and government agencies by acting as facilitators, ombudsmen and, in some cases, advocates.  The individual holding this position is also responsible for keeping the Congressman current on issues of concern and systemic problems that may require his involvement to correct the situation

Job Duties and Responsibilities:  The incumbent for this position will serve as a facilitator between constituents and federal, state, and local agencies as necessary as a representative of Congressman Mike Kelly, 3rd District of Pennsylvania.  The case worker will be required to communicate clearly with constituents about what can and cannot be done on their behalf by the district office.  The caseworker will be required to learn the laws, regulations and intricacies affecting a constituent’s case as well as the procedures and structure of Congressman Kelly’s office regarding casework and employee obligations, as outlined in the Office Handbook and the House of Representatives' Ethics Manual.  When performing in the capacity of Veterans Service Officer (VSO) Field Representative, the individual will represent the Congressman at meetings and functions hosted by local VSOs to gather information on items of interest to our constituents, provide updates on the activities of the Congressman on topics of importance to the VSOs, and report on recommendations and or concerns raised at the various meetings for review by Congressman Kelly.  Additionally, the employee will be responsible to perform other duties as assigned by the Congressman, Chief of Staff, District Director and other staff members.

Requirements:  This program is limited to veterans who have served on active duty since September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating from the Department of Veterans Affairs.  High school degree required, some college courses preferred but not required.  Professional education through the U.S. military is highly encouraged.  Excellent communication and organizational skills.  Recent experience with and understanding of the U.S. Military and Department of Veterans Affairs structure, procedures, and policies.  Service-oriented, positive attitude, and strong teamwork ability.”

Salary:  Commensurate with experience.

Contact:  Interested veterans should visit www.cao.house.gov for more information.   Please submit a resume, a DD214 and a letter from the VA indicating a 30% or greater rating to housewoundedwarriors@mail.house.gov.  Do not send resumes directly to the office of Congressman Kelly.