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Job Title: Assistant Office Manager/Case Worker

Nov 17, 2014

Job Summary:  The position is for an Assistant Office Manager/ Case Worker in the District Congressional Office.  Primary responsibilities are to facilitate and coordinate responses to a wide range of requests received from military and veteran constituents and providing liaison between the Congressman’s office and the various veteran’s organizations in the district.   District military / veteran case workers help constituents interact with administrative and government agencies by acting as facilitators, ombudsmen and, in some cases, advocates.  The individual holding this position is also responsible for keeping the Congressman current on issues of concern and systemic problems that may require his involvement.

Job Duties and Responsibilities:  The incumbent for this position will serve as a facilitator between constituents and federal, state, and local agencies as necessary as a representative of Congressman Chaffetz of Utah’s third congressional district.  The case worker will be required to communicate clearly with constituents about what can and cannot be done on their behalf by the district office.  The caseworker will be required to learn the laws, regulations and intricacies affecting a constituent’s case as well as the procedures and structure of Congressman Chaffetz’ office regarding case work and employee obligations, as outlined in the Office Handbook and the House of Representative’s Ethics Manual.  When performing in the capacity of VSO Field Representative, the individual will represent the Congressman at meetings and functions hosted by local VSO’s to gather information on items of interest to our constituents, provide updates on the activities of the Congressman on topics of importance to the VSO’s, and report on recommendations and or concerns raised at the various meetings for review by Congressman Chaffetz.  Additionally, the employee will be responsible to perform other duties as assigned by the Congressman, Chief of Staff, District Director and other staff members.

Requirements:  This program is limited to veterans who have served on active duty since September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating from the Department of Veterans Affairs.  High school degree required, some college courses preferred but not required.  Professional education through the U.S. military is highly encouraged.  Excellent communication and organizational skills.  Recent experience with and understanding of the U.S. Military and Department of Veterans’ Affairs structure, procedures, and policies.  Service-oriented, positive attitude, and strong teamwork ability.”

Salary:  Commensurate with experience.

Contact:  Interested veterans should visit www.cao.house.gov for more information.   Please submit a resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater rating to housewoundedwarriors@mail.house.gov.  Do not send resumes directly to the office of Congressman Chaffetz.