Assistance with Passports

If you are having a problem with receiving your passport, my office may be able to help.

If you have already applied for a passport and have not received it within four to six weeks for routine service or three weeks for expedited service, my office can contact the Passport Agency to check on the status of your passport and request that it be expedited.

If you are planning a trip and have not yet applied for a passport or need to renew your passport, then please visit the section on how to apply or renew your passport. Please take special note of the processing times and allow yourself adequate time for receiving your passport before your trip.

In order for my office to make an inquiry, you must first fill out the privacy release form authorizing myself or my staff to receive information on your behalf. You can access a privacy release form online, or by contacting my district office, if you would like it mailed to you. Once you have filled out the privacy release form, you can mail, fax, or drop it off to my district office in Roseville:

Congressman Sander Levin
27085 Gratiot Avenue., Suite C
Roseville, MI 48066
(586) 498-7123 (Fax)

Frequently Asked Questions

Q: How do I get a new passport or renew my old one?

A. Please visit the U.S. State Department's website for instructions on how to apply or renew your passport.

Q: What are the new Passport laws that are taking effect?

A: Beginning June 1, 2009, U.S. citizens returning home by land or sea from Canada, Mexico, the Caribbean region or Bermuda are required to have a passport, passport card, or other travel document approved by the Department of Homeland Security.

Please view these New Travel Rules for further information.

Q: Can your office assist me in getting my passport?

A: If you have already applied for a passport and have not received it within four to six weeks for routine service or three weeks for expedited service, call my district office and my staff will try to help you resolve the problem.

Q: I did not pay for expedited delivery, now I need to expedite my passport, what do I do?

A: Call my district office and my staff will contact one of the regional passport centers for you and give them your contact phone number. An official of the passport office may give you a call to ask for credit card information to pay for your expedited delivery. Make sure you take down the name of the official calling, from which center they are calling and write it down for future reference.

Q: Is there a local Passport Agency that I can visit?

A: The Detroit Passport Agency only serves customers who have already applied for a passport, are traveling within 14 days, or submitting their passports for foreign visas. You must schedule an appointment by calling toll-free at 1-877-487-2778, 24 hours/day.

Q: I do not have a birth certificate, what do I do?

A: You can get a copy of your birth certificate at your county clerk’s office. If you are a naturalized citizen, you have to send your naturalization certificate instead.

Q: When I received my passport I realized my birth certificate was not returned, can you help?

A: Yes. Call my district office and my staff will get in touch with the passport agency for you.

(Updated April 12, 2013)