CASEWORK ASSISTANCE

Casework Assistance

Navigating federal agencies and their regulations can be very difficult.  Bill’s most important job as a Member of Congress is to help you with that process and advocate with federal agencies on your behalf.

Since Bill is a federal elected official, all casework undertaken by him or his staff must relate to a federal  issue, for example, helping a constituent to obtain Social Security or Veterans benefits.

Members of Congress and their staff cannot order a federal agency to expedite your case or decide a matter in your favor.  We may be able to help you get a prompt response and resolution, however.

Our staff in the South Shore, Cape and Islands, and South Coast offices are always available to answer any casework questions you may have.  Below is also a list of certain questions to consider when seeking casework assistance.

ARE YOU A RESIDENT OF MASSACHUSETTS' 9TH CONGRESSIONAL DISTRICT?

 

The rules of the House of Representatives state that Members may only serve residents of the district they represent.  As such, Bill can only assist individuals living in the 9th Congressional District.

If you are not sure whether Bill is your Representative or if you would like to find out who your Representative is, please click here to visit the House of Representatives homepage.  In the top right corner, you will find a search box where you can type your zip code to determine your Congressional Representative.


DOES YOUR CASE INVOLVE A FEDERAL AGENCY OR MATTER?

 

As a Member of Congress, Bill is able to inquire of federal agencies on your behalf.  If your case involves the Massachusetts State government or local concerns, however, please contact your representative in the State Senate or House for assistance.  You can click here to find your local representative.

A few of the federal agencies and issues that Bill and his staff work with include:

  • The Social Security Administration

  • Medicare and Medicaid

  • The US Department of Veterans Affairs

  • The Internal Revenue Service

  • Passport and Visa Affairs

  • United States Citizenship and Immigration Services


HAVE YOU COMPLETED A PRIVACY RELEASE FORM?

 

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff obtain written authorization before they can acquire information about an individual's case.

At the bottom of every page on this website is a link to Bill’s Privacy Release Form.  If you would like to start a case with our office, please fill out the form and bring it to one of our district offices or fax it to 508-732-0072.

It may also be helpful to review the other pages under the “Constituent Resources” section.  Many of them have the answers to frequently asked questions about the federal challenges you may be facing.