Immigration

If you have tried to work with the U.S. Citizenship and Immigration Services and have had problems, we might be able to help you. Please view our Casework section for further information or you may always Contact Me.

Frequently Asked Questions: Immigration and USCIS

Which federal agency is responsible for immigration?

Most immigration issues are addressed by USCIS (United States Citizenship and Immigration Service), a branch of the Department of Homeland Security. However, the Department of State is responsible for issuing visas to enter the country.

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Where can I get answers to basic questions about immigration and the application process?

USCIS provides eligibility criteria, filing locations, and a review of the application process. See the FAQ section of the USCIS website.

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Where is the closest USCIS office?

The Jackson Satellite Office serves the State of Mississippi.

Street Address
100 West Capitol Street
Suite 727
Jackson, MS 39269

Mailing Address
USCIS
Dr. A.H. McCoy Federal Building
100 West Capitol Street
Suite 727
Jackson, MS 39269

Office Hours
Monday through Friday: 8:00 A.M. to 3:30 P.M.

The office is closed on Saturdays, Sundays, and for all federal holidays.

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How can I make an appointment with an immigration officer?

To speak with an immigration officer, you must have an InfoPass appointment. You may make an appointment online.

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How can I find out where I am in the application process?

Case Status
If you have your application receipt number, you can check the status of your case online.

Processing Dates
If you would like to see a list of processing dates for applications and petitions, please click here.

National Customer Service Center
If your application is pending for longer than the processing time projected on your receipt, and you have not recently received any type of notice or update from the USCIS, you can call the National Customer Service Center at 1-800-375-5283 for information. When you call, please have your A-number, any receipt number issued to you after the USCIS received your application, and the last notice you received about your case. NCSC Customer Service Representatives use information provided by each local office to answer questions about case status and processing times.

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