Help with a Federal Agency

If you need assistance with a federal agency such as the Social Security Administration, the Citizenship and Immigration Services, the Department of Veterans Affairs or the Small Business Administration, I may be able to help. The first step is to complete the Casework Authorization Form at the bottom of this page.

You may be able to find answers to the questions you have by following the links below. If you need assistance with an issue that is not on the list, please contact my Pasadena office at (626) 304-0110.

Passports

Veterans Issues

Immigration and Visas

Internal Revenue Service

Social Security and Medicare

Housing

Frequently Asked Questions

 


Authorization Form

* Indicates information that you need to provide.

In accordance with the Privacy Act of 1974, I give Congresswoman Judy Chu authority to act on my behalf.

Your Information
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: (if there is no case number, indicate "None") *
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Telephone
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Nature of Problem
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Print This Form

Use the Generate Request button to produce the document that authorizes my office to help you. Then sign the authorization form and mail it to the address shown on the document. Please include any other documents or material that you think would help my office in assisting you.


 

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Frequently Asked Questions

You may use the links below to easily navigate to various Frequently Asked Questions .

Casework questions

Social Security and Medicare questions

Veterans benefits questions

Passport questions

Immigration questions

 
Casework questions

Q: Who can open a case with your office?

A: My office can open a case for you if you live within the 27th Congressional District. If you are unsure about which district you live in, please visit www.house.gov so you can enter your address and zip code to determine who is your Congressional Representative.

Q: The federal agency has denied my claim/application. Can you overturn the decision?

A: My office cannot compel any agency to decide an issue in your favor or to overturn a final decision. However, my office can make an inquiry on your behalf about the status of a pending case or ask for clarification on the reasons for a denial.

Q: Can you help me expedite my claim or application with a federal agency?

A: My office cannot expedite any claim under any circumstance. However, each federal agency has its own set of criteria for expediting cases and my staff can help find out what options are available to you.

Q: Can you help me with problems involving State or Local agencies?

As a federal representative I can only make inquiries involving federal agencies. If your case involves a state or local agency, please contact your state or local government representative for assistance.

Q: Can you help me with my legal case or court hearing?

A: Due to the constitutional separation of powers between the three branches of government, judicial matters (issues involving the courts) do not fall under my jurisdiction as a Member of Congress. House ethics rules also prohibit me from acting as an attorney or providing legal advice to you.

Q: Can you help me resolve problems I am having with a neighbor, coworker, or private business?

A: I am regretfully unable to directly intervene in private disputes between individuals, businesses, or other independent entities.  However, I am more than happy to provide you with available programs and resources that may be helpful in pursuing such complaints.

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Social Security and Medicare
My office can help you with determining your eligibility for Social Security, Supplemental Security Income (SSI), and Medicare benefits.

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Veterans Benefits

  • My office can assist you with receiving benefits, eligibility determination, and replacement of medals earned.
  • Would you like to apply for veterans benefits? Use VONAPP to apply online.

Would you like to appeal a decision? Find out how at the Board of Veterans Appeals.
» More Information for Veterans

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Passports
We can help you expedite your passport application in an emergency, report a lost passport, and monitor overseas travel restrictions.

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Immigration
My office can help with immigration petitions, adjustments of status, naturalization, and non-immigrant petitions that have been delayed or lost.

  • Do you need to schedule an appointment with U.S. Citizenship and Immigration Services (USCIS)? Use InfoPass to make an appointment online.
  • Are you wondering when an immigrant visa will become available to you or a family member? You can find out by reviewing the State Department's Visa Bulletin.
  • Do you need to find out how to file an application with USCIS? Go to Forms and Fees (836KB PDF) on the USCIS Web site.
  • Do you have other general questions about immigration and naturalization? Find an answer on theUSCIS Frequently Asked Questions web page.

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