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Taxpayer Resources and Assistance

Getting Help with Preparing Your Taxes

With tax season upon us, there are an array of free tools Louisvillians can use to help prepare their 2011 state and federal taxes.

To order paper tax forms, call the IRS help line at 800-829-3676.

To get help preparing your taxes for free, call 2-1-1.
There are services available to Louisvillians who want help filing their taxes. To find a location near you, just call 2-1-1.

Face-to-Face Tax Help

IRS Taxpayer Assistance Centers are your source for personal tax help when you believe your tax issue cannot be handled online or by phone, and you want face-to-face assistance. If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you're more comfortable talking with someone face-to-face, visit your local Taxpayer Assistance Center where you can spread out your records and talk with an IRS representative across the counter. No appointment is necessary - just walk in. If you prefer, you may call a local number (see chart, below) to learn about available and alternate services, and to reschedule appointments with IRS personnel. If you have an ongoing, complex tax account problem or a special need, such as a disability, an appointment may be requested. All other issues will be handled without an appointment.

600 Dr. Martin Luther King Jr. Place
Louisville, KY 40202		 Monday-Friday - 8:30 a.m.-4:30 p.m. (502) 582-6700

Click here to see the services provided at this location in Louisville.

More Free Tax Help

IRS-certified volunteers sponsored by various organizations receive training to help prepare basic tax returns in communities across the country through the IRS Volunteer Income Tax Assistance Program (VITA) and the Tax Counseling for the Elderly (TCE) Program. VITA and TCE sites are generally located at community and neighborhood centers, libraries, schools, shopping malls, and other convenient locations. Most locations also offer free electronic filing. You may qualify for free tax help if you earned less than $49,000 last year.

Location Availability E-File?

LABC Tax Services
334 East Broadway
3rd Floor
Louisville, KY  40202

Dial 211 for information.

 24-Jan to 15-Apr
Appointment required.		 Federal
State
Center for Accessible Living
305 W Broadway Ste 200
Louisville, KY  40202
502-589-6620		 01-Feb to 15-Apr
Appointment required.		 Federal
State
KDR - Louisville
600 West Cedar St 2nd Floor
Louisville, KY  40202
502-595-4512		 01-Feb to 30-Apr
Appointment required.		 Federal
State
Portland Promise Center
1831 Baird Street
Louisville, KY  40203
502-776-2635		 14-Jan to 15-Apr
Mon  6:30PM to  9:00PM  E-File: Yes
Wed  6:30PM to  9:00PM  E-File: Yes
Fri  6:30PM to  9:00PM  E-File: Yes
Sat  9:00AM to  3:00PM  E-File: Yes


No appointment required.		 Federal
State
Louisville Urban League
1535 W. Broadway
Louisville, KY  40203
502-292-6182		 24-Jan to 16-Apr
Mon  4:00PM to  7:00PM  E-File: Yes
Wed  4:00PM to  7:00PM  E-File: Yes
Sat  9:00AM to  4:00PM  E-File: Yes

No appointment required.		 Federal
State

Louisville Central Community
1300 W Muhammad Ali Blvd
Louisville, KY  40203

502-583-8821

 25-Jan to 07-Apr
Tue 11:30AM to  6:00PM  E-File: Yes
Thu 11:30AM to  6:00PM  E-File: Yes

No appointment required.		 Federal
State
Bates Community Dev Corp
1228 South Jackson Street
Louisville, KY  40203
502-636-0573

24-Jan to 15-Apr
Mon 12:00PM to  7:00PM E-File: Yes

Sat 9:00AM to 2:00PM E-File: Yes

Closed on Holidays E-File: Yes

No appointment required.

 Federal
State

Presbyterian Community Center
701 South Hancock Street
Louisville, KY  40203

502-584-0201

03-Feb to 15-Apr
*Make appointment on weekdays

Sat 12:00PM to  6:00PM  E-File: Yes

No appointment required.

 Federal
State

Wesley House Community Srvcs.
5114 Preston Highway
Louisville, KY  40213

502-968-8231

 22-Jan to 15-Apr
Thu 10:00AM to  3:00PM  E-File: Yes
Fri 10:00AM to  3:00PM  E-File: Yes
Sat 10:00AM to  3:00PM  E-File: Yes

No appointment required.		 Federal
State

Americana Community Center
4801 Southside Dr
Louisville, KY  40214

502-366-7813

 21-Jan to 14-Apr
Wed  5:30PM to  8:00PM  E-File: Yes
Sat  9:00AM to  3:00PM  E-File: Yes

No appointment required.		 Federal
State

 

AARP Foundation Tax-Aide also operates 12 locations in Jefferson County free of charge for taxpayers until April 15th.

Click here to find your location or call 502-394-3443 with any questions.

 

The Louisville Asset Building Coalition offers free tax preparation assistance for qualifying Louisvillians. With locations across the community, the LABC offers self-filing, VITA, and TCE services. Click here for more information.

 

Free File

IRS Free File offers low-to-moderate income taxpayers free access to leading commercial tax preparation software. This year, every taxpayer with a 2011 adjusted gross income of $57,000 or less may visit www.irs.gov/efile to prepare, complete, or e-file their federal tax returns at no cost.
 

IRS Free File e-badge

 

 

Problems with the IRS

If you are having trouble with the IRS, my office might be able to help. Please call us at (502) 582-5129.

You can also contact the Taxpayer Advocate, and independent advocate within the IRS who works with taxpayers to help solve their IRS problems. You can reach the Taxpayer Advocate at (502) 582-6030 in Louisville or 1-877-777-4778 elsewhere.

 

How to contact the IRS  

For Individuals: Toll-Free, 1-800-829-1040. Monday – Friday, 7:00 a.m. – 10:00 p.m. (your local time).

For Businesses: Toll-Free, 1-800-829-4933. Monday – Friday, 7:00 a.m. – 10:00 p.m. (your local time).

For Exempt Organizations, Retirement Plan Administrators, and Government Entities: 1-877-829-5500. Monday – Friday, 7:00 a.m. to 5:30 p.m. Central Time

For people with hearing impairments: Toll-Free 1-800-829-4059 (TDD). Hours of Operation: Monday – Friday, 7:00 a.m. – 10:00 p.m. (your local time).