Help With A Federal Agency

One of Congresswoman Sutton’s most important responsibilities as your representative is to provide you with assistance when working with federal agencies. The Congresswoman and her knowledgeable casework staff can work with you to receive Social Security, Medicare, and veterans' benefits, as well as assist with passports and other services.  The Congresswoman's office can also help local organizations in finding federal grants for community projects or in determining a constituent's eligibility for federal student aid.  Through Congresswoman Sutton's office, you may purchase a flag flown over the Capitol Building, secure various tours in our nation's capital, and apply for nominations to our service academies. We are here to serve you and urge you to browse this section for useful information.
 
Before we can help with a federal agency, The Privacy Act mandates that we have your written consent for a caseworker to obtain the facts about your particular case. Please print out and complete the request for federal assistance form linked at the bottom of the page.

Next, you should gather the relevant documents. To best serve you, the Congresswoman's staff will need any paperwork you have pertaining to your case. This may include:

• Most recent correspondence sent to/received from the agency (letters, decisions, notices, etc.)
• Receipts for applications filed and fees paid Medical documentation (if applicable)
• Financial records (if applicable)
• Other letters of support.

**Remember to mail copies instead of original documents unless otherwise requested.

Forward all forms and documentation to the nearest local office by mail, fax or in person.

Summit and Medina Counties:
The Honorable Betty Sutton
Attn: Casework
John F. Seiberling Federal Building
2 South Main Street, Suite 380
Akron, OH 44308
Phone: (330) 865-8450
Fax: (330) 865-8470

Lorian and Cuyahoga Counties:
The Honorable Betty Sutton
Attn: Casework
205 West 20th Street, Room M230
Lorain, OH 44052
Phone: (440) 245-5350
Fax: (440) 245-5355

*Please note:  Not all issues with a federal agency require a case to be opened. The Congresswoman's staff is often able to assist people over the phone by providing useful information or pointing people in the right direction. Please contact one of the above offices to inquire about whether or not opening a case file is necessary for us to assist you.

FirstGov: The Official Portal to the U.S. Government (http://www.usa.gov/)
Federal Toll-Free Directory (http://www.info.gov/toll-free.htm)