As your representative in Congress my staff of red tape cutters stand ready to assist you with any governmental problem you might have. I understand how challenging it can be to deal with the Federal bureaucracy. Feel free to call, write, fax, or e-mail us about your concerns, and we'll do our best to help you.

Corpus Christi
If you need assistance and you live in or around our Corpus Christi Office please contact Felicia Hajek at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or (361) 884-2222

Brownsville
If you need assistance and you live in or around our Brownsville Office please contact Luis Buentello at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or (956) 544-8800

How to get assistance
The district offices will be available to assist people in District 27 with issues involving federal programs and agencies. As your Representative I am here to help you with specific problems you may be having with Social Security benefits, veteran's benefits, immigration, the Internal Revenue Service or any other federal agency.

My Staff of Red Tape Cutters in my Corpus Christi  and Brownsville offices serve as liaisons between you and the federal government. We offer assistance with any federal agency. Our top three issue areas are the following

• US Citizenship and Immigration Services
• Social Security Administration
• Department of Veterans Affairs

If you have an issue with a federal agency, please contact either office by telephone, fax, mail or email. In order to assist you with your casework we need your permission to contact the appropriate federal agency on your behalf.

In accordance with the Privacy Act of 1974, the individual needing assistance is required to complete a privacy release form, which gives the agency permission to release information to our office. The form must be signed by the person directly affected or, in the case of USCIS, the person petitioning the agency. Once we have the release, we can begin to work on your case.

As soon as the completed privacy release is received, our office will submit a formal congressional inquiry on your behalf. When we receive any information regarding your case, you will be promptly notified.

Although I cannot force an agency to expedite your case or act in your favor, the office can frequently intervene to facilitate the processes involved, encourage an agency to give your case consideration and sometimes advocate for a favorable outcome. We look forward to assisting you with your federal issue. Please send all related correspondence, including the privacy release form, to either our Corpus Christi or Brownsville Offices:

Corpus Christi
Attn: Felicia Hajek
101 N. Shoreline Blvd., Suite 300
Corpus Christi, TX 78401
361-884-2222 (Phone)
361-884-2223 (Fax)

Brownsville
Attn: Luis Buentello
1805 Ruben Torres, Suite B-27
Brownsville, Texas 78521
956-544-8800
956-544-8801

While we are ready to assist you with your federal issues, there are some matters that fall outside the jurisdiction of the United States House of Representatives.
We are unable to intervene in county, city or state matters, including:

• Food stamps
• Child support
• Utility regulation
• Welfare
• Driver's license issues
• Local zoning

For matters involving state agencies, you may contact the the Governor of Texas:
P.O. Box 12428
Austin, Texas 78711
(512) 463-2000

You can also visit www.texas.gov for more information on state agencies.

House rules prohibit us from assisting you in matters dealing with the judicial system, including criminal cases, lawsuits and civil litigation such as:

• Child custody
• Divorce
• Criminal prosecution

House rules also restrict us from being able to offer legal advice or provide attorney referrals. You can contact the State Bar of Texas at 512-427-1463 for a listing of attorneys licensed to practice in the state.