Earthquake Information for Americans in Japan
Wednesday, March 16, 2011
This warden message is to inform U.S. citizens of important information related to the earthquake and recent events. The Japanese government issued an additional advisory on Tuesday, March 15, 2011 at 11:00 a.m. stating that residents within 20-30 Km of Fukushima Dai-Ichi Nuclear Power Station should remain indoors. The Japanese government had previously announced on Saturday, March 12, 2011 at 7:33 p.m. that all residents within 20 Km of Fukushima Dai-Ichi Nuclear Power Station must evacuate the area. American citizens should continue to observe all instructions given by Japanese authorities. Below is important information regarding airports and transportation, methods on how to contact relatives in the United States, and other information.
U.S. citizens in need of emergency consular assistance should send an e-mail to JapanEmergencyUSC@state.gov with detailed information about their location and contact information. We also recommend U.S. citizens in Japan make contact with loved ones in the United States.
Please continue to monitor the Embassy's website for updated information. For telephone inquiries, please call 202-501-4444 or 1-888-407-4747.
How to Communicate with Your Family in the United States
We encourage you to try to contact your family and friends. Possible ways to inform your family of your situation:
1. While there have been disruptions in communications in Japan, including the interruption of internet and mobile telephone service, we encourage you to continue your efforts to be in contact with your loved one(s) using SMS texting and other social media (e.g., FaceBook, My Space, Twitter, etc) that your loved one(s) may use. Other possible ways to inform your family of your situation:
2. Cell Phone Messages
If you have a cell phone in Japan, you can post messages via your cell phone provider. Family and friends who know your cell phone company can check the cell phone company's website below and type in your phone number to see any message you have left. The available areas are Aomori, Miyagi, Yamagata and Fukushima prefectures.
- For Docomo users: http://dengon.docomo.ne.jp/top.cgi
- For KDDI (Ezweb) users: http://dengon.ezweb.ne.jp/
- For Softbank users: http://dengon.softbank.ne.jp/
- For Wilcom users: http://dengon.willcom-inc.com/dengon/Top.do
- For Emobile users: http://dengon.emnet.ne.jp/
3. NTT emergency voice message board:
Dial 171. View message board here.
4. Family Links website of the International Committee of the Red Cross:
This website provides a way for you to inform your relatives that you are alive.
Your relatives can look for your name either here or here.
Flight Information for Narita and Haneda Airports
Flights at Haneda Airport and Narita Airport are departing with some delays. For the most up-to-date flight information, we recommend you contact your airline. Limousine buses and trains are running with limited service. The U.S. Embassy recommends that travelers budget additional travel time to reach these airports.
Flight Information from Fukushima Airport
Fukushima Airport has nine flights available to Haneda, Itami, Nagoya, and Shin-Chitose airports. For ANA flight information and reservations, contact (0570-029-222) or visit www.ana.co.jp. For AirDo Airlines flight information and reservations, contact (0120-057-333) or visit www.airdo.jp.
Information about Missing Persons
For information in Japanese about missing persons:
Miyagi Prefecture: 022-221-2000
Iwate Prefecture: 0120-801-471
Fukushima Prefecture: 0120-510-186, 090-8424-4207, 090-8424-4208
Counseling Services
Counseling Services for JET Program Participants
JET Program website
AJET Peer Support Group: 050-5534-5566
Other Counseling Services
Tokyo English Life Line (TELL): Tel: 03-5774-0992 www.telljp.com
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