Help With a Federal Agency

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, my office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the 5th Congressional District of Alabama can contact me for assistance in dealing with Federal agencies. In order to better serve you, please include the following information in your request.

Please include all pertinent information and claim numbers in your correspondence—such as:

• Your Social Security number for a case involving Social Security;
• VA claim number for a case with Department of Veterans Affairs;
• Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
• Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
• Copies of any related documents or correspondence that you may have from the agency involved;
• Your tracking/receipt number for a case involving the U.S. Citizenship and Immigration Service (USCIS)

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.

You must complete the Privacy Release Form in order for my office to assist you with your request. Once you have downloaded and filled out the form, you can fax or mail it to my nearest district office.

If you would like more information on help with a Federal Agency, or to request help with a Federal Agency, please contact one of my district offices.

Members of Congress are prohibited from becoming involved in legal matters, which fall under the jurisdiction of the Judicial Branch. My office is also unable to recommend legal counsel, although you can find contact information for local legal aid here. You may also wish to contact the Lawyer Referral Service of the Alabama State Bar.