Susan exchanges ideas with women veterans at the Women in the Military “Her Story” event at the Veterans Museum and Memorial Center in Balboa Park.

Office Contact Information

Washington Office
U.S. House of Representatives
1526 Longworth House Office Building
Washington, DC 20515
Phone: (202) 225-2040
Fax: (202) 225-2948

San Diego Office
2700 Adams Avenue Suite 102
San Diego CA 92116
Phone: (619) 280-5353
Fax: (619) 280-5311

VETERANS

The San Diego region is home to a very large and active veterans community, with more than 50,000 former service members living in California’s 53rd Congressional District alone. As Ranking Member of the House Armed Services Subcommittee on Military Personnel, Susan focuses on caring for service members both during active duty and once when they leave the military.

Improving Service at the VA

Susan called for improvements to the VA’s telephone service system when she heard from veterans who couldn’t get through for the answers they needed. Soon after, the VA created a Contact Operations Manager position, increased the number of phone lines, and plans to add a more efficient call routing system.

When the Post 9/11 GI Bill started its rollout, a backlog of applications threatened to cause veterans to miss important enrollment deadlines. Susan asked the VA to get to the bottom of the delay and emergency advanced payments were announced shortly thereafter.

In addition, Susan commissioned a Government accountability Office (GAO) study to look at how the VA and participating schools can more efficiently administer veterans’ education benefits.

Taking Care of our Own

Men and women in uniform leaving the service shouldn’t receive less than honorable discharges because of traumatic brain injury (TBI) or post-traumatic stress (PTS). Susan included language in the National Defense Authorization Act to require face-to-face examinations before separating a service member under less than honorable conditions.

When an individual signs up for military duty, it’s really the whole family who serves. Susan knows children are especially vulnerable to the anxiety of having a parent on long deployments. She regularly meets with Navy Ombudsmen and Marine Corps Family Readiness Officers to stay informed about military family issues, and how a family copes with deployment is one of her top concerns.  The Department of Defense has put $7.6 million toward studying children whose parents serve on active duty to better understand the challenges faced by military children.

Susan added provisions to the Higher Education Act to help reservists defer student loan payments and reenter college after activation.

WASP

The Women’s Airforce Service Pilots (WASP), the first female aviators in American military history, went unrecognized until Susan coauthored legislation to honor them with the Congressional Gold Medal.

Homeownership for Veterans

Susan passed legislation to open the Cal Vet home loan program up to veterans who fought in Iraq and Afghanistan and remains committed to improving the program. Susan introduced the bipartisan Veterans Home Loan Refinance Opportunity Act (H.R. 834) to permit veterans in Alaska, Oregon, California, Wisconsin, and Texas to take advantage of low-interest home loan refinancing options available from the state.

Currently, veterans in these states can use the home loans to purchase a primary residence -- but not to refinance. Given the large number of foreclosures that have swept the nation, it’s only right to give veterans the opportunity to refinance into low-interest, affordable loans. The legislation also includes a provision that will allow federal bond limits to increase each year as the cost of housing rises – ensuring the home loan programs remain viable.

Helping Homeless Veterans

A strong supporter of veterans’ transition programs, Susan has helped secure funding for programs in our community to help organizations expand and renovate their facilities so they may continue to meet the needs of the growing veteran population.

The VA is launching a new treatment center in San Diego for vulnerable veterans. The center will help at-risk veterans get back on their feet. Susan knows that the trauma of war takes a toll on our service members, and wants to be sure they are getting the help and services they need.

Susan has long supported the U.S. Department of Housing and Urban Development and Veterans Affairs Supportive Housing (HUD-VASH) voucher program because she sees the difference it makes in the lives of veterans in San Diego. HUD-VASH provides rental assistance for homeless veterans along with case management and clinical services in an effort to help them become self-sufficient members of their community once again. No veteran should be sleeping on the streets!

Helping Veterans and Service Dogs

Susan has cosponsored the Veterans Dog Training Therapy Act (H.R. 198), a bill to establish a pilot program for training dogs to help treat veterans suffering from post-traumatic stress disorder (PTSD) and other post-deployment mental health issues.

She is also an original cosponsor of the Veterans Equal Treatment for Service Dogs Act (H.R. 1154) which would make sure veterans accompanied by service dogs are able to enter VA facilities without being turned away because they have their canine companion. In the past, veterans in need have been turned away because they rely on a service dog to get around, and Susan wants to see that changed.