Help with a Federal Agency

One of my duties in Congress is to ensure that the federal government is responsive to Minnesotans' specific needs, which is otherwise known as constituent casework. However, navigating the federal government can be tricky and confusing at times. When difficulties arise, my staff and I are available to help answer questions, find information and resources, or address challenges.

Please note: My staff and I are only able to help residents of Minnesota's Fourth Congressional District. If you are unsure who your Member of Congress is, you can find out here

I cannot request an agency to circumvent its rules, force it to rule in an individual's favor, or change a final decision. My office can make inquiries about the status of constituent casework and review progress.

Please include all pertinent information and claim numbers in your correspondence—such as:

  • Your Social Security number for a case involving Social Security;
  • VA claim number for a case with Department of Veterans Affairs;
  • Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved;

Please Note: The Privacy Act of 1974 (5 U.S.C. § 552a) requires that I have your written permission to make an inquiry on your behalf. Therefore, you will need to complete a Casework Authorization Form (see below). That form is available as an Acrobat Reader (PDF) file. Please print the form and mail it along with a description of your request to the address on the form. For more information, please contact my local office.

 


Getting Started

There are two steps to getting my office involved in a matter on your behalf:

  1. Fill out the form below or call the St. Paul office.
  2. Print, sign, and mail the casework authorization form to the address on the form.

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Casework Authorization Form

Request Assistance With A Federal Agency

* indicates information that you need to provide.

In accordance with the Privacy Act of 1974, I give Congresswoman Betty McCollum authority to act on my behalf.

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