I am happy to provide constituents who have concerns or complaints about a product or business information about how to file their complaint with the appropriate regulatory authorities. My office can also provide detailed information to constituents who want to file a formal complaint about a doctor or healthcare provider, landlord, judge, or attorney.
|
|
Federal Trade Commission
The Federal Trade Commission (FTC) deals with issues that touch the economic life of every America and has consumer protection and competition jurisdiction in broad sectors of the economy. Information available via the FTC addresses topics such as consumer complaints, credit repair and credit issues, and debt relief and debt management issues.
Federal Communications Commission
The Federal Communications Commission (FCC) is an independent United States government agency and is charged with regulating interstate and international communications by radio, television, wire, satellite and cable.
Consumer Product Safety Commission
The Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency's jurisdiction.
Office of the Comptroller of the Currency
The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises all national banks. It also supervises the federal branches and agencies of foreign banks.
|
|
How can I file a complaint about an unsafe product or a company selling an unsafe product?
To file a complaint about an unsafe product or about a company selling an unsafe product, please contact the U.S. Consumer Product Safety Commission (CPSC) via their toll-free consumer hotline at 800-638-2772. You may also call this hotline to obtain product safety and other agency information. Complaints may also be filed through the CPSC website.
What do I do if I need to file a complaint about a financial institution?
You may wish to file a complaint with the Federal Trade Commission (FTC) about a particular company or organization by visiting the FTC’s Bureau of Consumer Protection website.
Please note that the FTC does not resolve individual consumer problems. However, your complaint helps the FTC investigate fraud, and may ultimately lead to further action by law enforcement.
What if I’m having a problem with my landlord?
For information about your rights as a tenant or to file a complaint against a landlord, please contact the office of Illinois’ Attorney General. You can contact their office by phone at 1-800-243-0618.
Is it possible to file a complaint about a doctor or healthcare provider?
Yes you can file a complaint about a doctor or healthcare provider. Examples of such complaints may include denial of insurance benefits, delayed payment on claims, or denial of coverage for emergency services. Please contact the office of the Illinois Attorney General to file a Complaint Form about a doctor or healthcare provider. You may also contact them by phone at (877) 305-5145.
As this agency falls under the jurisdiction of the State of Illinois and not the federal government, you may wish to contact your State Representative for further information and assistance.
What if I’m having a problem with my insurance company?
Please note that as a Member of Congress, I am unable to directly intervene in disputes between a constituent and their insurance provider. However, my staff and I would be happy to assist you in determining what state or federal government entity has oversight authority over your insurance company and will provide you the necessary contact information so that your complaint can be promptly submitted and reviewed by the appropriate officials. I would recommend contacting my Champaign Office to speak to a member of my staff regarding the difficulties you may be experiencing.
How can I file a complaint about a judge or attorney?
A complaint against an attorney can be made with the State of Illinois Judicial Inquiry Board which investigates allegations of judicial misconduct. For more information, please visit the State of Illinois Judicial Inquiry Board website. Please note that due to Congressional regulations, I am unable to directly intervene in legal matters or dispense legal advice.
Is there any way to stop unsolicited phone calls, emails, or faxes?
To stop unsolicited phone calls, register your telephone number with the National Do Not Call List by calling toll-free 1-888-382-1222, or by visiting the Do Not Call List's website.
For more information on the Do Not Call Registry, please visit the Illinois Attorney General’s website. For additional information on how to report unwanted or “junk” faxes, please visit the FCC's consumer facts sheet Fax Advertising: What You Need to Know.
Can I get my name removed from “junk” mail lists?
You can contact the Direct Marketing Association (DMA) and request that your name be removed from all national mailing lists. You can write to the DMA at the address below:
Direct Marketing Association, Inc.
1120 Avenue of the Americas
New York, NY 10036-6700
Make sure to include your full name and address in your request. For more information about how to reduce the amount of “junk” mail that you receive, please visit DMAchoice.org.
|
