Assistance with a Federal Agency

Navigating the bureaucracy of the federal government can be frustrating. As your Congressman, one of my most important responsibilities is to serve as a link between you and the federal government. Although I cannot override the decisions made by a federal agency, I can often intervene on a person’s behalf to answer questions, find solutions, or just cut through the red tape.

If you are experiencing difficulties with a federal agency or have questions about the way the government can help with an issue, you can contact my office and we will do everything we can to get you the information you need.

Casework

If you need assistance working with a federal agency directly, my office can assist you by serving as a link between you and the appropriate government agency. I cannot, however, override agency decisions, assist with state or local government matters, provide council for judicial matters, or intervene in disputes between private entities. However, my staff and I are happy to assist you and provide you with appropriate resources and information to resolve these matters. Be sure to keep records of all correspondence you have with the federal agency as well as my office throughout this process.

In line with the Privacy Act of 1974, a Privacy Authorization Form must first be completed in order for my office to assist you with any casework. Please download the printable version of the Privacy Authorization Form and then fax or mail completed forms as well as relevant documents to:

Congressman Timothy V. Johnson
Attention: Casework Staff
2004 Fox Drive
Champaign, Illinois 61820
Fax: (217) 403-4691

For general information and to initiate the process please visit the pages below. These pages provide information on the process, required forms, and a basic overview of these agencies. As always, my staff and I are here to assist you. Should you have any additional questions or concerns, please do not hesitate to contact my Champaign Office at (217) 403-4690.