FREE Independent Mortgage Reviews Available

Were you in the foreclosure process at anytime in 2009 and/or 2010?

Do you believe that the bank that processed your foreclosure made mistakes that financially harmed you?

You may qualify for a free independent review of your foreclosure case:

  • If you faced foreclosure on your primary residence between January 1, 2009, and December 31, 2010, and
  • If your foreclosure was processed by one of these servicers:
     
America’s Servicing Company HFC
Aurora Loan Services HSBC
Bank of America IndyMac
Beneficial Mortgage Services
Chase MetLife Bank
Citibank National City
CitiFinancial PNC Mortgage
Citi Mortgage Sovereign Bank
Country-Wide Sun-Trust Mortgage
EMC U.S. Bank
EverBank/Everhome Wachovia
Freedom Financial Washington Mutual
GMAC Mortgage Wells Fargo


Two federal agencies – the Federal Reserve System and the Office of the Comptroller of the Currency – are requiring banks to conduct independent foreclosure reviews after federal regulators found unsafe and unsound mortgage servicing foreclosure practices at certain large, federally regulated mortgage servicers.  Both agencies are now letting borrowers who faced foreclosure request reviews of their cases if they believe they suffered financial injury as a result of errors in the foreclosure processes. The reviews will determine whether individuals should receive compensation or other remedies due to errors or other problems during their home foreclosure process.

Situations that may have led to financial injury include, but are not limited to:

  • The mortgage balance at the time of the foreclosure action was more than you actually owed. 
  • Fees charged or mortgage payments were inaccurately calculated, processed or applied. 
  • You were doing everything a modification agreement required but the foreclosure sale still happened. 
  • The foreclosure action occurred while you were protected by bankruptcy. 
  • A foreclosure proceeded on a military member in violation of Servicemembers Civil Relief Act protections.
     

To request a review online, or for more information or assistance, visit www.occ.gov/topics/consumer-protection/foreclosure-prevention/correcting-foreclosure-practices.html, or call 1-888-952-9105, Monday through Friday from 8 a.m. to 10 p.m. ET and Saturday from 8 a.m. to 5 p.m. ET.

Your review request must be postmarked or submitted online by December 31, 2012.