Help with a Federal Agency

For all casework issues, contact my Memphis office at (901) 544-4131

Help With Federal Agencies

As your Representative in Congress, one of my most important responsibilities is to serve as your liaison to the federal government. My staff and I stand ready to help you navigate the sometimes complex system of federal agencies, programs, and benefit plans.

Casework

You can usually get the help or answers you need by visiting a federal agency’s website or contacting them directly by telephone. However, sometimes you might need additional help. When that happens, the skilled and knowledgeable staff of my Memphis office will do everything possible to help resolve your problem or get the answers you need.

Helpful Links

Below are links that can help you resolve some of the most frequent requests for help we receive.

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request.

Authorization Form

* indicates information that you need to provide.

In accordance with the Privacy Act of 1974, I give Congressman Steve Cohen authority to act on my behalf.

Your Information
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: (If Applicable)
: (If Applicable)
: (if there is no case number, indicate "None") *
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Telephone
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Nature of Problem
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Print This Form

Use the Generate Request button to produce the document to authorize my office to help you. Then sign it and mail it to the address shown on the document. Please include any other documents or material that you think would help my office help you.