• Availability of bulk EED submission and payment options has been updated to January 2013.  Click here for an updated mobile enrollment and activation statement.
• Due to the large number of transportation workers requesting extended expiration date (EED) TWICs, TSA requests that you order an EED TWIC no sooner than 4 months prior to your current TWIC expiration date.  If your card expires within 4 months and you would like to order an EED TWIC, please call the TWIC Help Desk at 1-866-DHS-TWIC (1-866-347-8942).
• If you hold a TWIC that expires on or before December 31, 2014 and you are a U.S. citizen or U.S. national you will be able to replace your expiring TWIC with a 3-year Extended Expiration Date (EED) TWIC. Click here for further details on EED TWICs.  To reduce call wait times, please contact the TWIC Help Desk between 8-9 AM or between 4-7 PM (Eastern Time) to request your EED TWIC.
• Effective Friday, June 8, 2012, more States will be able to offer comparability to TWIC holders applying for a hazardous materials endorsement (HME), providing them with the option to pay a reduced fee. Click here for frequently asked questions on this topic. Click here for the Informational Bulletin for Applicants.
• Confirm the address before visiting one for enrollment or card activation. Click here to get the latest information (addresses, hours of operation, closings, etc.).
   

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If you have questions regarding TWIC enforcement and policy guidance, please contact the USCG Help Desk at 1-877-MTSA-AID (1-877-687-2243; option #1) or at uscg-twic-helpdesk@uscg.mil.  Note: Owners/operators/FSOs/VSOs/CSOs are encouraged to seek guidance directly from their local Captain of the Port TWIC action officer.

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