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Casework

As your United States Senator, I am committed to helping the people of the Commonwealth of Kentucky. One of my main responsibilities is to assist Kentuckians with issues or problems they have with any federal government agency. If you have not been successful resolving your case, I have a trained staff that stands ready to assist you in working with the federal bureaucracy.

Provisions of the Privacy Act of 1974 require me to have your written permission before making an inquiry on your behalf. Therefore, please download and print the privacy release form and mail it to me, along with a clear and concise letter explaining the nature of your problem.

In this letter, please be sure to include any relevant claim number from the agency involved in your case. In addition, please include any supporting documents or correspondence that may further explain the situation. Please send the completed form, your signed letter, and any supplemental information to the following address:

Senator Mitch McConnell
601 West Broadway, Suite 630
Louisville, Kentucky 40202
Phone: (502) 582-6304
Fax: (502) 582-5326

If you are in need of immediate assistance or would like to speak to one of my Constituent Service Representatives, please feel free to call my Louisville office.


Privacy Act Release Form - pdf (19.7 KBs)

State Government Issues

As your United States Senator, I have no authority to intervene in matters involving a state agency. Some of these matters include food stamps, Medicaid, child support payments, and insurance regulation. If you have a problem involving a state agency, you should contact the Office of the Governor of Kentucky at (502) 564-2611. Also, you may contact your state senator or state representative for assistance. Please go to www.lrc.ky.gov or call (502) 564-8100 to locate your state elected officials. You may also go to www.Kentucky.gov to find information on any state government agency.

Legal Matters

I also do not have jurisdiction in matters pertaining to civil or criminal cases.  This includes family court matters such as child custody, child support, and divorce issues.   Also, I cannot give legal advice or intervene in legal disputes, whether in civil court or criminal court.  If you need legal assistance, please call the Kentucky Bar Association at (502) 564-3795.

Additional Resources

For your convenient reference, I have provided the following federal government agency links. While my office welcomes your inquiries, these websites may provide answers and assistance in resolving your problem. 
Click here to access the Federal Agency Links page.