Museum
BEFORE YOUR VISIT
The Visitor’s Guide and Permanent Exhibition Guide may be helpful to you in planning your visit to the Museum. On the day of your visit, please also check at the Information Desk, in the center of the Hall of Witness on the First Floor, for a listing of daily program offerings.
Find out more about planning a group visit.
For information about Permanent Exhibition passes, including online purchase in advance, please see the section below called “Admission and Ticketing.”
CONTACT INFORMATION
United States Holocaust Memorial Museum
100 Raoul Wallenberg Place, SW
Washington, DC 20024-2126
Main telephone: (202) 488-0400
TTY: (202) 488-0406
MUSEUM HOURS
Closed only on Yom Kippur (September 18, 2010) and Christmas Day (December 25)
Exhibitions: 10 a.m. – 5:20 p.m.
Library and Archives: 10 a.m. – 5 p.m., Monday to Friday (Closed all Federal Holidays)
Pass Desk: 10 a.m. – 4:30 p.m.
Museum Café: 8:30 a.m. – 4:30 p.m.
Museum Shop: 10 a.m. – 5:20 p.m.
ADMISSION AND TICKETING
Admission to the Museum is free.
NO PASSES ARE NECESSARY for entering the Museum building, special exhibitions, the interactive Wexner Center, and other Museum resources.
Find out more about what’s inside the building.
PASSES ARE REQUIRED for visiting the Permanent Exhibition — The Holocaust — March through August, during our busy season. These passes, which are free and issued for a specific time during the day, can be obtained at the Museum on a first-come first-served basis on the day of your visit. For your convenience, a limited number of passes are also available, while supplies last, for online purchase in advance. Please note that advance pass reservation service is provided by Extremetix, Inc. Customers will be charged a reservation service fee of $1.00 per pass (all sales final). For an additional charge, customers may also purchase passes by calling toll free 877-80-USHMM. Subject to availability, up to 40 passes per visit date may be purchased in advance.
Allow extra time when you first arrive at the Museum to pass through the building entry line that can form during spring and summer.
Museum building: Museum facilities are accessible to persons with physical disabilities. Download the Museum Accessibility Guide.
Museum Policies
- Eating, drinking, and smoking are not permitted.
- On entry, all visitors must pass through metal detectors and have their belongings scanned.
- Video/audio recording are not permitted.
- Photography is not permitted in the exhibitions.
- Flash photography is not permitted in the Hall of Remembrance.
- Private use of Museum classrooms, theaters and meeting spaces by outside groups or organizations is prohibited.
- The Museum cannot guarantee entry to groups that arrive more than 30 minutes late of their scheduled group reservation time.
