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Congressman Frank Lucas Proudly Representing Oklahoma's Third District

Congressman Frank Lucas

Representing the People of the Third District of Oklahoma

Casework

What is Casework?

One of my most important duties as your representative in Congress is to assist you when dealing with federal agencies – this assistance is referred to as casework. My casework staff and I are ready to help you cut through “red tape” and secure the services and benefits paid for by our tax dollars.

Constituents most commonly approach my staff for casework when they do not receive a timely response from a federal agency, when they wish to appeal a decision, or if they have lost important documents.  Examples of federal agencies that we work with include the Citizenship and Immigration Service (USCIS), the Social Security Administration (SSA), and the Department of Veterans Affairs (VA), among others.

Cases I Can Help You With

Before you contact my office for assistance with your case, it is a good idea to first determine if your concern is something my office has the authority and jurisdiction to help you with.

I can help you if you need assistance dealing with a federal agency. A federal agency is an organization that reports to the Executive branch of the United States Government such as the Social Security Administration (SSA), the Internal Revenue Service (IRS), the Postal Service (USPS), and the Department of Homeland Security (DHS), to name a few. View a complete list of Federal Agencies.  If your concern is with a federal agency, my casework staff is authorized to investigate on your behalf.  Please remember that you must have already filed an application, petition, formal complaint or otherwise contacted the federal agency in writing before my office can lend a hand.

According to the U.S. House of Representatives Committee on Standards of Official Conduct, I can not act as an attorney or offer legal assistance in any way.

While I will make my best efforts to assist you, please remember that federal agencies have discretion concerning decisions on individual cases and have the final say on the outcome. 

Meet My Caseworkers

My caseworkers are working hard for you, making sure that each constituent is serviced to the best of their ability.  They look forward to helping you in your dealings with federal agencies.  While my caseworkers tirelessly travel around the Third District to help you, they can all best be reached in my Canadian County office at (405) 373-1958.

Below is a list of federal agencies and the caseworkers assigned to those agencies for your reference.  For more information, or if you have questions regarding casework, please contact them at my Canadian County office at (405) 373-1958.

Sherri Gamel

  • Defense
  • Veterans Affairs
  • Monuments and Battlefields
  • National Aeronautics and Space Administration
  • National Credit Union Administration
  • Oklahoman City Bombing
  • Securities and Exchange Commission
  • Selective Service Commission
  • U.S. Information Agency

Garrett King

  • Agriculture
  • Energy
  • Homeland Security (shared)
  • Interior
  • Justice
  • Transportation
  • Treasury (shared)
  • Farm Credit Administration
  • U.S. Bankruptcy Court

Peggy Luetkemeyer

  • Health and Human Services
  • Homeland Security (shared)
  • Labor (shared)
  • Equal Employment Opportunity Commission
  • Federal Deposit Insurance Corporation
  • International Trade Commission
  • Office of Personnel Management (Federal Employees)
  • Railroad Retirement Board
  • Social Security Administration
  • U.S. Merit Systems Protection Board

Lynne Hill

  • Commerce
  • Education
  • Homeland Security (shared)
  • Housing and Urban Development
  • Labor (shared)
  • Treasury (shared)
  • Consumer Product Safety Commission
  • Corporation for National Service
  • Environmental Protection Agency
  • Federal Communications Commission
  • Federal Trade Commission
  • Peace Corps
  • Postal Rate Commission
  • Small Business Administration
  • U.S. Postal Service

 

How to Open a Case

  1. Using the information provided above, make certain that your question or problem is something my office can assist you with.
  2. Please refer to these casework FAQs to determine if your question is more easily answered there.
  3. Fill out a ,,, For assistance with the Internal Revenue Service (IRS), please fill out an IRS-specific casework form. For all other agencies, please fill out a casework privacy release form. Begin to gather the necessary documents which may includethe most recent correspondence sent to/received from the agency (letters, decisions, notices, etc.), receipts for applications filed and fees paid, medical documentation (if applicable), financial records (if applicable), other letters of support. Please remember to send copies instead of original documents unless specifically requested by my staff.

Mail, fax or drop off all of your documentation to:

Office of Congressman Frank Lucas
10952 N.W. Expressway
Suite B
Yukon, Oklahoma, 73099
ATTN: CASEWORK
(405) 373-1958
(405) 373-2046 FAX

Once we receive your casework request and documentation, please allow up to five business days for a member of my casework team to contact you regarding your concern.

 

DC Office
2311 Rayburn House Office Building
Washington, DC 20515

(202) 225-5565
(202) 225-8698 FAX
 

Stillwater Office
2222 West 12th Street
Stillwater, OK 74074
(405) 624-6407
(405) 624-6467 FAX

 
 

Canadian County Office
10952 NW Expressway
Suite B
Yukon, OK 73099
(405) 373-1958
(405) 373-2046 FAX

Woodward Office
2728 Williams Avenue
Suite F
Woodward, OK 73801
(580) 256-5752
(580) 254-3047 FAX