One of the most important things I do as a Member of Congress is Casework, or helping people with problems involving a federal agency. Although I cannot override the decisions made by a federal agency, or direct an agency to decide a matter in your favor, I can often intervene on your behalf to answer questions, find solutions, and ensure that you are treated fairly.

Please note that under the Freedom of Information and Privacy Act, your written permission is required before I can contact a federal agency on your behalf. Please download and complete my Privacy Release Form and return it, along with all necessary documents related to your case (letters to and from the agency, medical forms, applicable case numbers, etc.), to the district office that is handling your case:

Below you will find a list of agencies that I can help you with. Click on the agency name to visit its Web site:

Department of Education
Student Loans, Financial Aid Applications

Federal Communications Commission (FCC)
Digital TV Transition

Federal Emergency Management Agency (FEMA)
Disaster Assistance and Emergency Preparedness

Department of Housing and Urban Development (HUD)
Fair Housing Rules, Affordable Housing

Immigration and Naturalization Service (INS)
Citizenship and Permanent Residency, Immigration Forms

Internal Revenue Service (IRS)
Tax Forms, Taxpayer Assistance

Department of Labor
Family and Medical Leave Act, COBRA Coverage, Pensions

Medicare
Eligibility and Benefits, Medicare, Medicaid, Childrens Health Insurance

Military/Department of Defense
Military Pay Scales, TRICARE Benefits, Enlistment Opportunities, Deployment Listings

Office of Personnel Management
Federal Employees and Employment Opportunities

Postal Service
Mail Delivery Problems, Postal Rates

Social Security Administration
Social Security Eligibility and Benefits

State Department
Passports, Visas, Travel Warnings

Veterans Administration
VA Hospitals and Facilities, Veterans Benefits

**Please note that I am unable to assist in cases involving the state and local government. For assistance with cases of this nature, please contact you state senator or representative, or your local governement.