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Determining What is Casework

What is Casework?
Before you contact my office for assistance with a case, it is a good idea to determine if your problem is something my office has the authority and jurisdiction to help you with.  The information and examples below can help you decide.

I can help you if your problem is with a federal agency.
A federal agency, as the term implies, is an organization that is part of the federal government.  These agencies are either:

  •  part of the President's cabinet, like the Internal Revenue Service (IRS), since it is under the Department of the Treasury, or
  • independent agencies, like the Equal Employment Opportunity Commission (EEOC).  

If you are unsure if your problem involves a federal agency, visit the White House Web Page as well as individual agency pages for more information.

If you are having trouble solving a problem you are having with a federal agency on your own, I may be able to assist you in working with the agency.  While I can't ask the agency to do anything which they are unable to do under law or regulations, I can make sure that all of your rights are respected and that errors in procedure are corrected.

Unfortunately, I can not help you  if your problem is not with a federal agency. Because of the Constitutional separation of powers between the three branches of government, judicial matters (matters which involve the courts) do not fall under my jurisdiction as a U.S. Representative. 

Examples of judicials matters are:

  • child custody;

  • divorce;

  • criminal trials or imprisonment.