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Health Insurance Information, Counseling and Assistance Program (HIICAP) - Hotline Technical Assistance -Request for Proposals

NYSOFA is releasing an RFP to select a contractor to provide technical assistance to help address Health Insurance Information, Counseling and Assistance questions raised by consumers as part of the NYS Health Insurance Information, Counseling and Assistance Program (HIICAP) network. The HIICAP Technical Assistance Contractor (HIICAP-TAC) will provide unbiased, up-to-date hotline and e-mail assistance on Medicare and other insurance issues to 59 Area Agencies on Aging (AAA)/HIICAP coordinators (and possibly some AAA/HIICAP counselors who report to the coordinators), HIICAP Consortium members and New York State Office for the Aging (NYSOFA) staff as they, in turn, work with beneficiaries from all over New York State on their health insurance issues. Proposers (i.e., public and private entities that submit proposals) must have a thorough knowledge of the federal Medicare program, as well as New York Medicaid and other types of health insurance.

The Proposal Checklist should accompany the proposal when submitted to NYSOFA.

RFP in PDF format

If you have trouble viewing the RFP please email Linda Petrosino


Message of Gratitude for the Caregivers of New York State

November is National Family Caregivers Month, and on this 10th anniversary of the National Family Caregivers Act, the New York State Office for the Aging and I would like to take this opportunity to recognize and thank the 2.2 million caregivers of New York State who give of themselves tirelessly each and every day to care for those who in need.

These caregivers are the adult children, spouses and family members, as well as friends and neighbors who provide the support for their loved ones so they can safely and successfully remain in the community, the true desire of so many older people and adults with disabilities. These caregivers are also the grandparents and other relatives who are parenting for the second time, raising their grandchildren and other young relatives, some with special needs.

These unpaid caregivers are the very foundation of the long term system. They provide the lion’s share of the daily assistance needed by frail older people, between 75%-80% of the needed care valued at more than $25 billion by AARP. Without their involvement, the long term care system would fail, forcing many older people to leave their homes and be placed in institutional settings. While they give this care selflessly, it is not without challenges and often personal sacrifices.

While caregivers deserve our thanks, gratitude and support every day, it is during November when we acknowledge and convey our deep and sincere appreciation for all they do.

Please see Governor Paterson’s Proclamation November 2010 is National Family Caregiver’s Month. In PDF format

Please see Governor Paterson’s Proclamation November 2010 is National Family Caregiver’s Month. In HTML format


New York State Office for the Aging Transitions to Acting Director

Governor David A. Paterson has accepted the resignation of NYS Office of the Aging Director Michael J. Burgess. Greg Olsen has been appointed Acting Director.


The public is invited to comment on a proposed rulemaking amending the EISEP rules to incorporate a consumer directed delivery model

The New York State Office for the Aging published a proposed rulemaking in the October 27th, 2010 State Register. This rule making would amend the Expanded In-home Services for the Elderly Program (EISEP) to accommodate a consumer directed in-home services delivery model. The full text of the amended regulations can be seen by clicking on the links below. If you wish to comment on these proposed regulations you may do so by sending your written comments to Stephen Syzdek, Assistant Counsel, NYS Office for the Aging, Two Empire State Plaza, Albany, NY 12223 or you may Email your comments to Stephen Syzdek. The deadline for submitting your comments is December 13, 2010.


State Office for the Aging Wins $430,000 Grant to Prevent and Report Medicare/Medicaid Fraud

New York State Office for the Aging (NYSOFA) Director Michael J. Burgess announced today that his agency has received a $430,000 grant from the U.S. Administration on Aging (AoA) to advance New York State's established and growing Medicare and Medicaid fraud and abuse abatement program, the Senior Medicare Patrol Program (SMP)(External Link).


State Office for the Aging Receives Grant to Help Older Drivers

Michael J. Burgess, Director of the New York State Office for the Aging announced today that his Office has been awarded funding from the New York State Governor's Traffic Safety Committee to continue the Capital Region Older Driver Assistance Network(External Link).


Director Burgess and State Department of Health Commissioner Richard F. Daines hold joint press event to raise awareness about falls prevention

In recognition of National Falls Prevention Awareness Day, which is the first day of Fall, NYSOFA Director Michael J. Burgess and DOH Commissioner, Richard F. Daines held a press conference on September 23rd, at the Beltrone Living Center in Albany, and urged all New Yorkers to be aware of how to prevent falls, especially among older adults.


New York State Office for the Aging Receives Federal Grant to Help Family and Friends Providing Care in the Community

New York State Office for the Aging (NYSOFA) is one of twelve states recently awarded a Lifespan Respite Program grant from the U.S. Administration on Aging. The federal grant will be used to develop and enhance coordinated, accessible, community-based respite care programs for caregivers (family, friends and neighbors) regardless of age.


State Office for Aging Director Points to New Medicare Benefit

Michael J. Burgess, Director of the New York State Office for the Aging wants all New York State seniors to be aware of a new benefit in the Medicare Program that can improve health and save lives. The new benefit relates to helping older smokers and tobacco users obtain counseling to help them stop their tobacco use.


State Office for the Aging Director Calls Attention to Grandparents Day

September 12 is Grandparents' Day. In a video message, Director Burgess talks about the important contributions made by grandparents to their families and society every day(External Link). Watch the video or read the Grandparents Day press release.


Governor Paterson Proclaims “Lifeline Awareness Week”

The New York State Public Service Commission, along with the New York State Consumer Protection Board and the New York State Office for the Aging, joined forces to promote programs that provide eligible New Yorkers with discounts for their primary residential or wireless telephone service(External Link).


Manhattan Events Set to Celebrate the 75th Anniversary of the Social Security Program

New York City (8/19/10)- This year, our nation and its people celebrate the 75th anniversary of the Social Security Program. To mark this occasion and to remind all New Yorkers of the special significance of the anniversary to New York because of President Franklin Roosevelt’s relentless work to see the enabling legislation come to fruition, Governor David A. Paterson proclaimed August 2010 to be Social Security Diamond Anniversary Month in New York State. The Social Security Program, enacted on August 14, 1935 continues to be an important family income protection program for disabled workers, surviving family members, children and retired older Americans. To read the 75th Anniversary Statement....


Governor David A. Paterson Proclaims August Social Security Diamond Anniversary Month in New York State

Director Burgess Presenting Governor's Proclamation

Click on picture to enlarge

NYSOFA Director Michael J. Burgess (middle) presents Governor's Proclamation, declaring August 2010 the Social Security Diamond Anniversary Month, to Paul Brown, Social Security Administration Area Director. From left: Jane Lynch, Commissioner, Commission of Quality of Care and Advocacy for Persons with Disabilities; Paul Brown, Michael Burgess, Colleen Gardner, Commissioner, Department of Labor; Mindy Bockstein, Executive Director, NYS Consumer protection Board; Elizabeth Berlin, Executive Deputy Commissioner, Office of Temporary and Disability Assistance.

New York State Office for the Aging Albany event brings together federal and state officials, community organizations, labor and consumer groups to celebrate the 75th Anniversary of the Social Security program. The event was the first of many to be held statewide during August.


Statement by Michael J. Burgess Regarding the 45th Anniversary of the Federal Older Americans Act

July, 14, 2010 marks the 45th anniversary of the signing of the Older Americans Act which remains one of the most significant pieces of legislation in place for older Americans in all states. For Director Burgess' Statement


New State Website on Federal Health Care Reform and Implementation Launched

New York launched a new website on Federal health care reform(External Link). The website includes descriptions of health care reform, how it will benefit New Yorkers, and the progress of implementation in the State. The website also includes information on how residents can obtain health insurance coverage and the public programs already in place in the State.

The website also includes a timeline of when specific provisions of health care reform go into effect. Several reforms take effect this summer, including a temporary high risk pool for people with medical conditions that are expensive to treat, an early retiree reinsurance program that will help offset the cost of providing health insurance to retirees age 55 and over who are not eligible for Medicare, and the mailing of rebate checks to Medicare Part D enrollees who reach the "donut hole" coverage gap.


Statement by Michael J. Burgess On the Passing of Dr. Robert N. Butler

New York State and the nation have lost a giant in the field of gerontology with the passing of Dr. Robert Butler on Sunday. Not only was he the leading voice on issues related to longevity and the study of aging, but he was a moral voice who insisted that society value our elders in its public policies and programs. For more on Director Burgess' statement...


Upcoming Conferences Aimed at Helping Communities Plan for the Future

New York State’s population is growing, and growing older even faster. Now, more than ever, it is important for communities to plan for the future so that residents of all ages can enjoy a better quality of life. If you are already involved in planning your community’s future, or want to be, you will want to attend one of two regional conferences that will be held this summer.


Family Health Care Decisions Act Goes Into Effect June 1, 2010

The Family Health Care Decisions Act is a statute adopted in New York signed into law by Governor David Paterson on March 16, 2010. The effective date of the legislation is June 1, 2010. The Family Health Care Decisions Act establishes the right of family members and others close to an incapacitated patient to make health care decisions on that patient’s behalf when he or she is no longer able to do so.


New York State Office for the Aging Hosts "NYS Senior Citizens' Day 2010"

Director Burgess welcomes Governor David A. Paterson to Senior Day 2010

Director Burgess welcomes
Governor David A. Paterson
to Senior Day 2010


Michael J. Burgess, Director of the New York State Office for the Aging presided over the public celebration of Senior Citizens' Day on May 5th at the Empire State Plaza in Albany, New York. The event, attended by participants from across the state included several awards, entertainment provided by talented older New Yorkers, an art gallery that included artwork from senior centers from across the state and the premiere showing of the video production "From Generation to Generation." Check back here to see additional information and photos from the event.


NYSOFA Delivers Testimony on the 2011 Preauthorization of the Older Americans Act

On April 9, 2010 NYSOFA participated in a hearing convened by the New York State Senate Standing Committee on Aging. The hearing was convened to obtain perspectives on the preauthorization of the Older Americans Act. To view the complete testimony...


New York State to Receive Preventive Health Funds from Federal Government

The federal Department of Health and Human Services and the federal Administration on Aging(External Link) announced that $27 million will soon be awarded to develop programs to help older adults with chronic diseases to improve how they can self-manage their chronic diseases and improve their quality of life. New York State Office for the Aging will receive $ 1,190,610 of this funding to operate the program in the state. The program, to be known as the “Communities Putting Prevention to Work Chronic Disease Self-Management Program,” is funded by the American Recovery and Reinvestment Act of 2009.


Major Conference on Volunteering and Service to be held June 28-30 in New York City

The National Conference on Volunteering and Service(External Link), the world's largest gathering of volunteer and service leaders from the nonprofit, government and corporate sectors will be held in New York City beginning June 28, 2010. This annual event provides attendees with an opportunity to learn, connect and be inspired through exciting and informative plenary sessions, workshops, special events, service projects, exhibits, specialized corporate tracks and more.


Governor Paterson Addressing the audience with Director Burgess looking on.
Click on picture to enlarge


Director Burgess and Assemblyman Richard Gottfried look on as Governor Paterson comments during the Family Health Care Decisions Act(External Link)signing ceremony.




NYSOFA Director Testifies on the Proposed 2010 Executive Budget Before Joint Legislative Committees

Michael Burgess, Director of the State Office for the Aging testified on February 10th before the Senate Finance Committee and Assembly Ways and Means Committee of the New York State Legislature regarding the 2010 proposed Executive Budget. To see the complete testimony.


New York Office for the Aging Releases Three Reports Related to Unpaid Caregiving in New York State.

Michael J. Burgess announced the release of three reports that provide key findings regarding unpaid caregiving in New York State. A major finding in the reports indicates that services which provide support to New York caregivers enable those needing care to live independently in their homes and communities, avoiding placement in institutions and saving state resources.


A Special Message from Director Burgess Regarding the Flu

There remains a high state of attention being paid for matters related to the flu this season and it is important for all citizens to remain vigilant and aware of what they can do to avoid a bout with either the seasonal flu or the H1N1 flu, commonly known as the Swine Flu. I will provide updates on this web site to help older New Yorkers keep up to date on the flu. Read the lastest flu information


Open Meeting: Aging Services Advisory Committee and Governor's Advisory Committee on Aging

The joint meeting of the Aging Services Advisory Committee and Governor's Advisory Committee on Aging was held in room 250 of the Capitol building in Albany on Wednesday, October 28 from 9:30 AM to 2:00 PM.

The open meeting was webcast live. Links to the webcast are posted on this page so interested parties can view the meeting.

To view the meeting using windows media player use this link: http://pointers.audiovideoweb.com/stcasx/va91win1520/SOFA_10_28_2009editA.wmv/play.asx

To view the meeting using Real Player use this link: http://pointers.audiovideoweb.com/stcram/nj20real2704/SOFA_10_28_2009edit.rm/play


NYSOFA Provides Testimony to Assembly Standing Committee on Aging on the State of Senior Programs in the Current Economy

NYSOFA Deputy Director Greg Olsen provided testimony to the Assembly Standing Committee on Aging on October 5, 2009, regarding the state of programs and services for the elderly in the current economy.


Governor Paterson Outlines State Support for Helping Communities Plan for Boomers Aging and Remaining in New York State

Tarrytown, NY. Governor David A. Paterson unveiled support for an initiative today to help older New Yorkers remain in their homes and communities of choice, rather than relocating. To read the entire press release.


Community Empowerment Grants Announced

New York State Office for the Aging Director Michael Burgess announced that $490,000 in State grants has been awarded to fifteen not-for-profit organizations and local governments to support the creation of communities in which older adults can successfully age in place.


Funding To Support Nearly 2,000 Housing Units for Low-Income Individuals, Senior Citizens and People with Disabilities Announced

Governor David A. Paterson recently announced $31.4 million in funding for the modification, repair, and rehabilitation of 1,991 units of affordable housing for low-income families, senior citizens, and people with disabilities.


Governor Paterson Announces New York To Host 2010 National Conference On Volunteering And Service (External Link)


NYSOFA presents testimony to New York State Senate Standing Committee on Aging regarding Supplemental Nutrition Assistance Program (see testimony).


Governor's Advisory Committe on Aging

To view the meeting that was held Wednesday May 5,2009 AT 1:30 PM of the New York State Office for the Aging joint advisory committee, Please see: WINDOWS MEDIA(External Link) OR REAL MEDIA(External Link)


State Office for the Aging Director Appointed to Governor's Task Force on Public Employee Retirement Benefits

Governor David A. Paterson issued an Executive Order establishing the New York State Task Force on Public Retiree Health Benefits. The Task Force will study health care benefits provided to employees of the State and local governments in New York by specifically addressing the preservation of quality retiree health care, and ways to make health care more affordable for local governments.



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