The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.
The Business Continuity Manager will be responsible for ensuring the continuation of CAO Essential Support Services before, during, and following any event that disrupts, or threatens to disrupt, the CAO's ability to support House operations. By working in close collaboration with the Director, Business Continuity/Disaster Recovery; CAO leadership; and the other Business Continuity Managers, this position will work to identify and meet requirements for recovery during an event.
Major Duties:
1. Identify CAO's service delivery requirements during an event through collaborative discussions with CAO and Business Unit leaders.
2. Develop, implement, test, and exercise viable and sustainable continuity and recovery plans for the CAO.
3. Maintain situational awareness of and develop mitigation strategies to address emerging risks to the continuation of CAO Essential Support Services.
4. With the Director, Business Continuity/Disaster Recovery and the BC/DR team, collaboratively lead the development of recovery and reconstitution strategies for CAO and the House.
5. Lead the organizational implementation of those recovery and reconstitution strategies.
6. Support CAO recovery operations, which may require conducting position-necessary responsibilities under challenging conditions and locations, including locations other than the primary office location.
7. Provide 24x7 on-call support for disruptive events.