Get Help with Federal Agencies

Below are answers to some of the most frequently asked questions on how to deal with government agencies. Click on a question to find ways to get assistance.

Feel free to contact us if you don't see your question listed or you need more information.

 



Where can I get information on Social Security and Medicare?
 Your local Social Security Administration office is often the most helpful resource. You can also visit Social Security Online for more information.

How can I get information on TennCare?
 TennCare, the state’s health care plan for uninsured and uninsurable Tennesseans, is operated at the state level. For more information on this program, please visit the Bureau of TennCare online or call the TennCare Information Line at 1-800-669-1851. You may also get helpful information by contacting your elected representatives in the Tennessee General Assembly.



What is the status of my VA claim/appeal?
You can reach the United States Department of Veterans Affairs toll-free call center at 1-800-827-1000 to answer questions about a pending claim. Hearing-impaired callers can call the TDD line at 1-800-829-4833. The VA Web site answers Frequently Asked Questions and lists more contact options.


Where can I get VA forms?
The United States Department of Veterans Affairs now allows veterans to apply for some benefits claims online through its Veterans ON-Line APPlication (VONAPP) Web site. The Veterans Benefits Administration Web site also maintains a list of downloadable files and a Web Automated Reference Materials System (WARMS) to answer further questions.


Where can I get help with my workers compensation case?
The U.S. Department of Labor has an office dedicated to handling workers’ compensation cases for people with workplace injuries. The Office of Workers’ Compensation Programs Web site features general information. Another helpful resource is the Tennessee Department of Labor and Workforce Development, through its Division of Workers’ Compensation online or by telephone at 1-800-332-2667.


How can I get financial aid to attend college?
The first step for families planning for college is to complete the Free Application for Federal Student Aid (FAFSA). The U.S. Department of Education has a list of helpful financial aid resources, including a list of places to look for aid and how the application process works, on its Financial Aid Web site.


How can I get help dealing with the IRS?
The Internal Revenue Service has an independent organization dedicated to taxpayer advocacy. Visit the IRS Taxpayer Advocate Service online or call its toll-free number, 1-877-777-4778. You can also use the IRS Web site to find your local IRS office for assistance.


Where can I find tax forms?
The Internal Revenue Service keeps a list of available forms on its Web site, and they can be downloaded and printed from the IRS Forms and Publications site. During busy tax seasons, many public libraries keep common tax forms on file. You can also use the IRS Web site to find your local IRS office for assistance.


How can I get help with my child support?
Child support is handled by the Tennessee Department of Human Services. Visit the department’s Child Support Services online, or call the department’s toll-free customer service line at 1-800-838-6911. You may also get helpful information by contacting your elected representatives in the Tennessee General Assembly.


How can I find out about visas for foreign citizens?
The U.S. Department of State has all the latest visa information on its Visa Services site, including answers to Frequently Asked Questions, visa application forms and how to get additional assistance.


How do I get a U.S. passport?
Every U.S. citizen planning to travel internationally needs to have a passport, available through the United States Department of State. See the department’s Passport Services and Information site for more information, including the locations where you can apply for a passport.


Where can I get immigration forms?
The Immigration and Naturalization Service keeps the most up-to-date list of important forms on its Web site, along with instructions on how to complete and file them. For further help, you can also find and contact your local INS office.


How can my organization or I apply for federal grants?
There are many different agencies that award grants to groups and organizations. Visit the House of Representatives Grants Information site to see what is available and how to properly prepare applications. Additionally, you may find helpful information from the Delta Regional Authority.