The federal, state and county governments have each established agencies to assist with consumer complaints. If you are having a problem with a business or product, or you believe you have been cheated, defrauded or harassed by a business, you can file a complaint.
If you do not receive satisfaction on your own, you can seek the assistance of a governmental agency by filing a consumer complaint.
The Federal Trade Commission's (FTC) Consumer Protection section can provide some assistance. While the FTC does not resolve individual consumer disputes, your complaint, comment, or inquiry may help them spot a pattern of law violations requiring law enforcement action. It can also help them recognize and tell people about larger trends affecting consumers.
The Consumer Information Center, a part of the U.S. General Services Administration, publishes a 144 page handbook of valuable information for the consumer. The handbook provides extensive advice, consumer tips, and a Consumer Assistance Directory. The Directory contains listings for national consumer agencies, better business bureaus, trade associations, and state and federal agencies.
To address the challenge of multinational Internet fraud, the United States participates with 19 other countries to offer econsumer.gov, a joint effort to gather and share cross-border e-commerce complaints.